Medical Respite Coordinator- Contingent

Neighborhood Service Organization; Detroit (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in health support services seeks a Medical Respite Coordinator in Detroit. This role involves overseeing clients in a medical respite program, ensuring effective care transitions and community resource navigation for those experiencing homelessness. Ideal candidates will possess a strong commitment to client advocacy and an understanding of social determinants affecting health.

Qualifications

• HS Diploma required, 60 college credit hours preferred.
• Proficiency in MS Office and experience with electronic health records necessary.
• Experience working with underserved populations is crucial.

Responsibilities

• Coordinate medical and social services for clients post-discharge.
• Assist with telehealth appointment coordination.
• Act as patient advocate in collaboration with various agencies.

Skills

Experience with underserved population

Accessing community resources

Proficiency in MS Office

Use of electronic health records

Education

HS Diploma

60 College credit hours (Preferred)

Job description

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Position Title: Medical Respite Coordinator

FLSA Classification: Non-Exempt

EEOC Classification: Service Worker

Location: Medical Respite-DHHC

Position Type: On Call

Reports to: Lead Medical Respite Coordinator

Job Number

Summary:

The Medical Respite Program allows individuals who are experiencing homelessness a safe place to rest and recuperate from a medical condition. While participants focus on improving their health, they can also work on addressing other needs such as Social Determinants of Health , including housing. The Medical Respite Coordinator is responsible for overseeing the clients admitted to the NSO Medical Respite Program and assisting with care coordination activities following discharge from the hospital, as well as the Medical Respite site. This position will help clients navigate the healthcare delivery system, while working to address barriers to permanent housing. Collaboration with other professional disciplines is required to ensure effective and efficient client care delivery and the achievement of desired client outcomes.

Responsibilities

• Coordination of all medical and social services following the clients discharge from the hospital and the medical respite site
• Assist with coordination of all onsite telehealth appointments for mental and physical health services
• Coordinate of all medication deliveries from local hospitals and pharmacies
• Identify and refer clients to local community resources
• Provide coordination of food services provided to patients
• Assist with patients transition to next housing location.
• Participate in daily interdisciplinary care team meetings.
• Communicates respectfully and professionally , with all members of the care team, to provide patient-centered care
• Act as a patient advocate and liaison between the patient/family and community service agencies.
• Supports organizational initiatives to promote and maintain a strong positive workplace culture.
• Respects patient confidentiality at all times and treats patients with courtesy and respect.
• Performs other duties as assigned by supervisor, contractual obligations and/or program description
  
  

Candidate Requirements

• HS Diploma
• 60 Hours of College credit hours (Preferred)
• Experience working with underserved population
• Experience with identifying, accessing and referring to local community resources
• Proficiency in MS Office (Word, Excel, PowerPoint & Outlook)
• Ability to learn additional software
• Proficiency in general office equipment (PC, printer/fax/copier, telephony system)
• Experience with electronic health records and scheduling systems
  
  

Professional Skills

• Complies with and adheres to department and NSO policies and procedures.
• Adheres to established quality and performance improvement standards.
• Works effectively with others to accomplish goals/resolve problems.
• Organizes work well and uses time effectively.
• Maintains consistent work attendance.
• Maintains good operating environment by attending work on time as scheduled.
• Professionally represents NSO and promotes NSO mission and vision statements.
• Promotes a harmonious work environment.
• Demonstrates expertise in his/her functional area, leveraging unique core of knowledge and skills to
• achieve results
• Ensures consumer satisfaction through process of monitoring, improving, and delivering excellence in
• program services.
• Is open to new approaches and takes steps to increase knowledge, skills, and abilities, both from within
• and outside NSO.
• Complies with contractual and regulatory requirements, as needed.
• Fosters commitment, team spirit, pride, and trust.
• Possesses good work ethic, drive, energy, and persistence to achieve goals.
• Takes accountability for job responsibilities.
• Able to anticipate and bring about change when needed.
  
  

Neighborhood Service Organization is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Individual and Family Services

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