Medical Reimbursement Analyst Sr

Nemours in; Jacksonville (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Nemours seeks a Senior Medical Reimbursement Analyst to resolve high-dollar insurance balances by researching unpaid, underpaid, and denied claims. You will apply contractual billing guidelines and coordinate with internal departments to improve resolution times.

Key duties include entering demographics in Epic, performing retro adjudication, and pursuing payor payments across communications channels. Collaboration with the revenue cycle is essential to drive accuracy and efficiency.

Qualifications

• Proficient understanding of revenue cycle and insurance reimbursement processes.
• Ability to analyze and resolve high-dollar insurance balances.
• Experience with patient demographics and claim adjustments.

Responsibilities

• Resolve open high-dollar insurance balances through collections and denial management.
• Apply reimbursement guidelines across billing, coding, and recovery processes.
• Enter demographics and coverage in Epic; perform retro adjudication and adjustments as needed.
• Communicate with payors to pursue payment on denials or underpayments.
• Collaborate with revenue cycle departments to resolve issues and improve collections.

Education

High school diploma

Tools

Epic system

Job description

Nemours is seeking a Medical Reimbursement Analyst Sr

The primary function of the Senior Medical Reimbursement Analyst is the resolution of open high dollar insurance balances through collections. The position is responsible for researching unpaid, underpaid and denied high dollar insurance claims then applying contractual billing and payment guidelines to ensure timely resolution and meet collection goals. The position also uses knowledge of the revenue cycle to analyze, report and work reimbursement issues with various internal departments and external entities at all levels to create reliable methods for future resolution.

Essential Functions

1. Work accounts until all charges are paid or denied by the insurance carrier, while utilizing their ability to multitask, maintain process efficiencies and production levels.
2. Understand and apply principles of reimbursement to all aspects of the revenue cycle including but not limited to billing, coding, reimbursement, recovery, and patient responsibility.
3. Account for high dollar balances and keep abreast of insurance trends while identifying and reporting payor trends and issues to management and huddle board in order to affect timely resolution.
4. Pursue payment from payors related to both denials and underpayment through various means of communication including verbal and written platforms i.e email, appeals, etc.
5. Accurately enter patient demographics, guarantor and coverage information into Epic system. As well as, accurately perform retro adjudication, change filing order, request necessary adjustments / reversal of adjustments, or refile claims.
6. Apply problem solving skills to resolve discrepancies while maintaining a professional demeanor that promotes patient, staff and customer satisfaction, and reflects the Mission, Vision, and Values of Nemours when working with either insurers or the insured.
7. Work jointly with all departments along the revenue cycle to resolve issues, including attending meetings both internally and externally. Building relationships which could result in an increase of collection % as well as, ensure timely processing of claims.
8. Keep abreast of all insurance and system changes, Payor Plan Standards, contractual updates, etc.
9. Apply balance adjustments as appropriate and accurately bill the guarantor for patient responsibility if applicable.

Requirements

• High school diploma
• 1 year of experience