Medical Records Specialist

EyeCare Partners LLC; Tyler (TX); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Full benefits package

401k + employer matching

Paid Time Off

Paid Holidays

Maternity Leave

Employee Discounts

Competitive base pay

Job summary

EyeCare Partners in Tyler, Texas seeks a Medical Records Specialist to handle high-volume records requests with courteous service. The role requires maintaining EMR files, responding to subpoenas, and protecting patient confidentiality. Full-time hours, benefits, and PTO are offered.

Applicants should have a high school diploma or GED and at least one year of related experience or training; familiarity with EMR systems is preferred. Equal opportunity employer.

Qualifications

• Must maintain patient confidentiality at all times.
• Detail-oriented with ability to handle changing priorities.
• Strong written and verbal communication skills required.
• Background check must be favorable.
• Must provide proof of identity and right to work in the United States.

Responsibilities

• Answer and triage incoming calls from patients, employees and health care professionals in a professional manner.
• Respond to requests for medical records promptly and accurately.
• Maintain patient files within the EMR system.
• Process subpoenas according to standards; retrieve information as directed.
• Scan, index and deliver charts, faxes and correspondence.
• Protect patient confidentiality per HIPAA and policies.

Skills

Confidentiality

Detail-oriented

Communication skills

Background check

Proof of identity

Education

High school diploma or GED

One year related experience or training

Tools

EMR systems

Microsoft Office

Job description

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com .

Job Title: Medical Records Specialist Company: Eyecare Associates of East Texas Location: Tyler, TX

Hours:

• Full Time
• Our offices are open Monday-Friday 7:30am-5:30pm
  • You may need to work a little earlier/later as needed
• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Employee Discounts
• Competitive Base Pay

SUMMARY

The Medical Records Specialist is responsible for processing all medical records requests through prompt and courteous service in a high-volume, patient-focused environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Promptly answer and triage all incoming calls from patients, employees and other health care professionals in a professional and polite manner
• Responds to written or telephonic requests for medical records in a timely manner
• Maintains patient files in Electronic Medical Record (EMR) system
• Responds to subpoenas according to operational standards
• Retrieve patient information as directed
• Communicates problems or irregularities according to management
• Scan, sort, index and deliver all charts, faxes and miscellaneous correspondence
• Maintains patient confidentiality by adhering to professional standards, policies and procedures, and federal and state requirements
• Maintain patient confidentiality and HIPAA requirements
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service
• Other duties as assigned

QUALIFICATIONS

• Must exhibit patient confidentiality at all times
• Must be detail-oriented and able to work with changing priorities
• Strong written and verbal communication skills required
• Favorable result on Background Check required
• Must be able to provide proof of identity and right to work in the United States

EDUCATION AND/OR EXPERIENCE

• High school diploma or general education degree (GED) required
• One year of related experience and/or training; or equivalent combination of education and experience
• Previous experience working with medical records in the healthcare industry preferred

LICENSES AND CREDENTIALS

• None

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook
• Experience using Electronic Medical Records (EMR) systems preferred
• Computer proficiency and ability to quickly learn new applications

PHYSICAL REQUIREMENTS

This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus is required 100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

I attest that I am not an “Ineligible Person” and that I understand that I must immediately disclose to EyeCare Partners any debarment, exclusion, or suspension. Ineligible Persons includes an individual or entity who is currently excluded, debarred, suspended, or otherwise ineligible to participate in the Federal health care programs or in Federal procurement or non procurement programs; or has been convicted of a criminal offense that falls within the ambit of 42 U.S.C. § 1320a‑7(a), but has not yet been excluded, debarred, or suspended. Signature: *

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in a confictial file.

As set forth in Eye Care Partners Career Opportunities’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.