Medical Records Specialist

Methodist Health System

Southlake (TX)

On-site

USD 38,000 - 60,000

Full time

14 days+

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Job summary

Methodist Health System in Dallas, TX is seeking a Medical Record Specialist to handle birth certificates, chart prep, scanning, indexing, and release of information while ensuring HIPAA compliance and patient confidentiality. The role supports internal departments and external requests, meets deadlines, and contributes to accurate medical-record management and timely responses.

Requirements include a high school diploma, 30 wpm typing, basic computer skills, and the ability to lift up to 20

Qualifications

High school diploma or equivalent.
Type at least 30 words per minute accurately.
Basic computer knowledge or experience.
Must be able to lift and/or carry up to 20 pounds.

Responsibilities

Comply with standard deadlines for requests with a 3-day turnaround at a maximum for customer requests from date of receipt to completion date (burning CD/film on request).
Comply with standard deadlines for multiple requests with a 30-day turnaround at a maximum (Disability, External Auditor).
Picks up and distributes mail to appropriate individuals/areas.
Logs requests timeliness to assure a status update.
Answers telephone calls professionally, identifies department and provides assistance or forwards messages.
Ensures patient confidentiality of each patient’s medical record (HIPAA compliant).
Greets and directs walk-in customers in a professional and courteous manner.
Comply with deadlines for multiple requests with a 2-day turnaround for healthcare customer requests.
Reporting productivity weekly for payroll and staff needs.
Other duties as assigned.

Skills

Typing 30 wpm

Computer knowledge

Lifting up to 20 pounds

Education

High School Graduate or equivalent

Job description

Hours of Work

8am to 4:30 pm

Days Of Week

Monday -Friday

Job Description

Your Job:

The Medical Record Specialist will be responsible for a variety of duties which may include, but not limited to, the completion of birth certificates, chart preparation, scanning, document indexing, analysis, mail distribution and release of information function.

Your Requirements

High School Graduate or equivalent
Type 30 wpm accurately
Computer knowledge and/or experience
Must be able to lift and/or carry up to 20 pounds

Your Job Responsibilities

Comply with the standard deadlines for requests with a 3-day turnaround at a maximum for customer requests from date of receipt to completion date to include burning CD and/or film upon request (CBS, Prime, Internal Auditor, Denial Management, ADR’s, MyChart customer service.)
Comply with standard deadlines for multiple requests with a 30-day turnaround at a maximum for customer requests from date of receipt to completion date to include burning CD and/or film upon request (Disability, External Auditor).
Picks up and distributes mail to appropriate individuals and/or areas.
Logs requests timely to assure a status update is readily accessible.
Answers telephone calls in a pleasant voice tone and identifies department, individual name and ask how to assist the caller (handling a request, accepting and forwarding message accurately). Provides prompt return calls to customers leaving messages (with questions or status checks).
Assures patient confidentiality of each patient’s medical record (HIPAA compliant with patient identification being accurate whenever released for any purpose) Attentive to details and does a thorough review of what is being requested to what is being released.
Greets and directs all walk-in customers in a professional and courteous manner.
Comply with standard deadlines for multiple requests with a 2-day turnaround at a maximum for healthcare customer requests from date of receipt to completion date to include burning CD and/or film upon request (Physician’s office, Hospital, Clinics).
Reporting productivity weekly (utilized for payroll and staff needs).
Other duties as assigned.

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned: