Medical Records Specialist

HCA Healthcare; San Antonio (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

HCA Healthcare seeks a Medical Records Specialist to support HIM operations, manage HPF/MPF workflows, and ensure proper handling of birth records. You will work with 3M 360 Encompass and related systems to locate, print, archive, and scan documents while ensuring accuracy and compliance.

The role involves coordinating with the HIM Director, processing suspensions when needed, and assisting parents with birth information forms.

Qualifications

• High school diploma or GED preferred.
• Hospital or medical office experience preferred, but not required.
• Certification program from the state may be required for birth certificate processing; training provided.

Responsibilities

• Retrieve discharged medical records and reconcile for accuracy.
• Facilitate retrieval and printing of records; manage storage, archiving and retention.
• Assist with physician suspension processes as needed and prepare notifications.
• Prepare medical records for scanning and perform scanning/indexing tasks.
• Ensure quality control to confirm all documents are scanned properly.
• Interact with parents to collect birth information and guide form completion.
• Assist with Acknowledgment of Paternity forms and related processes.
• Review records to obtain required birth information.

Education

High school diploma or GED

Tools

3M 360 Encompass

HPF/MPF workflow

Job description

Schedule: Monday - Friday; 8am to 4:30pm.

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized.

Medical Records Specialist

Job Summary And Qualifications

As a Medical Records Specialist, you would be responsible for assisting the HIM Director by routinely performing duties in support of the management of the Horizon Patient Folder (HPF)/McKesson Patient Folder (MPF) workflow queues, working applicable worklists within 3M 360 Encompass, the resolution of unbilled accounts, and the processing of physician suspensions. In addition, you will serve as the primary point of contact when the HIM Director and/or HIM Coordinator is unavailable.

• Retrieves discharged medical records from various departments in the hospital and reconciles them to ensure that all records are accounted for.
• Facilitates the retrieval and printing of medical records from storage, as well as the storage, archival and record retention of documents and/or other Alternate Media that cannot be scanned into HPF/MPF (e.g., fetal monitor strips).
• May assist with the physician suspension process by evaluating if a physician should be put on suspension, creating the list of recommended suspensions for approval, sending out notice letters, making reminder calls, etc.
• Prepares medical records and loose documents for scanning.
• Scans medical record documents.
• Indexes medical record documentation.
• Performs a paper document to PC screen quality control validation to ensure that all documents associated with each record have been scanned.
• Completes any certification program and continuing education that may be required by state law to accurately perform the duties of the birth certificate clerk completion and works under the guidelines and process as defined by the state.
• Interacts with the parents to collect and document the birth information, delivering the appropriate forms to them and providing guidance in the completion of the forms.
• Works with the parents to complete the Acknowledgment of Paternity form, which can require patience, diplomacy, and sensitivity if there is conflict regarding parental responsibility.
• Reviews patient medical records and other resources, as needed, to obtain required birth information.

What qualifications you will need:

• High school diploma or GED preferred
• Hospital or medical office experience preferred, but not required. Previous experience in the handling of patient health information, medical records document imaging and/or medical records is strongly preferred.
• Completing a certification program from the state(s) may be required for birth certificate processing, training and course fees will be provided.

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.