Medical Records Specialist

HCA Healthcare; Reston (VA); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Tuition assistance

Student loan assistance

Certification support

401(k) / Retirement plan with match

Employee stock purchase plan

Job summary

HCA Healthcare is seeking a Medical Records Specialist at Reston Hospital Center to support the HIM Director in managing HPF/MPF workflows and patient records. You will handle scanning, indexing, and quality checks for discharged records and collaborate with the birth certificate process teams.

The role requires attention to detail, strong organization, and effective communication with hospital staff and families.

Qualifications

• High school diploma or GED preferred.
• Hospital or medical office experience preferred, but not required. Previous experience in handling patient health information, medical records imaging and/or medical records is strongly preferred.
• Completing a certification program from the state may be required for birth certificate processing; training and course fees will be provided.

Responsibilities

• Retrieves discharged medical records from various departments and reconciles them to ensure all records are accounted for.
• Facilitates retrieval and printing of medical records from storage and handles archival/retention of documents that cannot be scanned.
• Assist with physician suspension processes by evaluating suspensions and communicating with staff.
• Prepares medical records and loose documents for scanning.
• Scans medical record documents and indexes them.
• Performs QA validation to ensure all documents are scanned for each record.
• Completes required birth certificate certification programs as per state guidelines.
• Interacts with parents to collect birth information and guide form completion.
• Works with parents to complete the Acknowledgment of Paternity, handling sensitive situations with care.
• Reviews patient records and other sources to obtain required birth information.

Skills

Medical records

Records imaging

HIM coordination

Communication

Education

High school diploma or GED

Tools

3M 360 Encompass

HPF/MPF workflow

Job description

Hourly Wage Estimate: $15.46 - $23.19 / hour

Schedule: Monday - Friday 8:30am-5pm

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Medical Records Specialist today with Reston Hospital Center.

Job Summary And Qualifications

As a Medical Records Specialist, you would be responsible for assisting the HIM Director by routinely performing duties in support of the management of the Horizon Patient Folder (HPF)/McKesson Patient Folder (MPF) workflow queues, working applicable worklists within 3M 360 Encompass, the resolution of unbilled accounts, and the processing of physician suspensions. In addition, you will serve as the primary point of contact when the HIM Director and/or HIM Coordinator is unavailable.

In this role you will:

• Retrieves discharged medical records from various departments in the hospital and reconciles them to ensure that all records are accounted for.
• Facilitates the retrieval and printing of medical records from storage, as well as the storage, archival and record retention of documents and/or other Alternate Media that cannot be scanned into HPF/MPF (e.g., fetal monitor strips).
• May assist with the physician suspension process by evaluating if a physician should be put on suspension, creating the list of recommended suspensions for approval, sending out notice letters, making reminder calls, etc.
• Prepares medical records and loose documents for scanning.
• Scans medical record documents.
• Indexes medical record documentation.
• Performs a paper document to PC screen quality control validation to ensure that all documents associated with each record have been scanned.
• Completes any certification program and continuing education that may be required by state law to accurately perform the duties of the birth certificate clerk completion and works under the guidelines and process as defined by the state.
• Interacts with the parents to collect and document the birth information, delivering the appropriate forms to them and providing guidance in the completion of the forms.
• Works with the parents to complete the Acknowledgment of Paternity form, which can require patience, diplomacy, and sensitivity if there is conflict regarding parental responsibility.
• Reviews patient medical records and other resources, as needed, to obtain required birth information.

What qualifications you will need:

• High school diploma or GED preferred
• Hospital or medical office experience preferred, but not required. Previous experience in the handling of patient health information, medical records document imaging and/or medical records is strongly preferred.
• Completing a certification program from the state(s) may be required for birth certificate processing, training and course fees will be provided.

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual." - Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.