Medical Records Specialist

Townsen Surgery Center - East Dallas; Mesquite (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

3 Medical Plans

Vision Plan

PTO + Holidays

Disability Insurance

401(k) with vesting

Job summary

Townsen Surgery Center - East Dallas in Mesquite, TX seeks a Medical Records Specialist to ensure accurate scanning, indexing, and maintenance of patient records in the EHR system. The role performs quality-control reviews, supports daily workflow, and trains staff on document-processing procedures and standards.

The ideal candidate has knowledge of medical-record content, HIPAA privacy/security, and strong attention to detail.

Qualifications

• Healthcare setting experience required (1 year)
• BLS certification or obtaining within 90 days of hire
• High School Diploma or GED required

Responsibilities

• Review 100% of scanned images for legibility and quality
• Index documents to correct patient, encounter, and type
• Verify document names and locations
• Split/merge/insert/append pages as needed
• Perform routine quality reviews and daily processing
• Produce productivity and accuracy reports
• Train new and existing staff on procedures and standards
• Maintain forms index and communicate changes to staff
• Protect patient confidentiality per HIPAA and laws

Skills

HIPAA privacy

Attention to detail

EHR systems

Document indexing

Quality assurance

Time management

Training others

Independent work

Scanner operation

Data analysis

Education

High School Diploma or GED

Healthcare experience 1 year

BLS certification (within 90 days)

Tools

Scanners

Document imaging apps

Job description

Medical Records Specialist

Townsen Surgery Center - East Dallas Mesquite, Texas, United States

About this position

Townsen Surgery Center - East Dallas is looking for a Medical Records Specialist to join our team in Mesquite, Texas!

SUMMARY: The Medical Records Specialist is responsible for ensuring that patient records and related documents are accurately scanned, indexed, and maintained in the electronic health record or document management system. This position performs quality-control reviews, supports the daily workflow of the processing unit, trains new and existing employees, and serves as a resource regarding document-processing procedures, forms, and standards.

ESSENTIAL FUNCTIONS:

• Reviews 100% of scanned images for legibility, completeness, orientation, and overall image quality.
• Identifies and corrects at least 98% of poor-quality scanned images in accordance with departmental quality standards.
• Indexes documents accurately to the correct patient, encounter, and document type.
• Verifies that each document is assigned the correct document name and filed in the appropriate location.
• Splits, merges, inserts, and appends pages or documents when appropriate.
• Conducts quality reviews of document preparation, scanning, indexing, analysis, and client-interaction work products, as applicable.
• Reviews assigned work daily and ensures that all records and assignments are processed within established timeframes.
• Generates performance, productivity, and quality reports as requested.
• Provides orientation, education, and ongoing training to new and existing employees within the processing unit.
• Serves as a departmental resource regarding forms, procedures, workflows, and document-processing requirements.
• Maintains the master forms index and communicates new or revised forms and associated procedures to processing-unit staff.
• Performs routine cleaning and maintenance of high-speed scanners.
• Troubleshoots scanner errors and performs minor repairs or coordinates technical support when necessary.
• Performs daily reconciliation of discharged patient accounts and follows up to ensure that all required records are received and processed promptly.
• Protects the confidentiality and security of patient information in accordance with HIPAA, organizational policies, and applicable laws and regulations.
• Performs other related tasks as needed.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of medical-record content, organization, and document types.
• Working knowledge of HIPAA privacy and security requirements and proper handling of protected health-information.
• Familiarity with physician signatures, provider documentation, and applicable service codes.
• Strong attention to detail and commitment to accuracy and quality.
• Ability to organize and prioritize work, meet deadlines, and respond appropriately to urgent requests.
• Ability to use sound judgment and make decisions based on accurate information and data analysis.
• Ability to identify discrepancies and resolve routine document-processing issues.
• Ability to communicate procedures clearly and provide effective employee training.
• Ability to work independently and collaboratively in a high-volume environment.
• Ability to adapt to changing priorities, procedures, and technologies.
• Basic proficiency with electronic health record systems, document imaging applications, scanners, and standard office software.

EDUCATION AND EXPERIENCE:

• High School Diploma or GED
• One (1) year of experience in a healthcare setting
• Current BLS or must be obtain within first 90-day of employment.

BENEFITS:

• 3 Medical Plans
• 1 Vision Plan
• Employee Assistance Program
• Short and Long-Term Disability Insurance
• Basic and Voluntary Life with AD&D Plan
• 401(k) with a 2-year vesting
• PTO + Holidays

Please visit our website for more information:

Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
Employment for this position is contingent upon the successful completion of a background check and drug screening.

Townsen Surgery Center - East Dallas is an ambulatory surgery center specializing in providing high quality and safe patient care. Combining modern technological healthcare technology and compassionate care, we welcome you to join our team. Townsen Surgery Center - East Dallas our team is dedicated to compassion, innovation, and trust. Come join our team at Townsen Surgery Center - East Dallas where exceptional people and exceptional care meet.

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