Medical Records Specialist

HCA Healthcare; Blacksburg (VA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with company match

Tuition assistance

Employee Stock Purchase Plan

Flexible spending accounts

Job summary

LewisGale Hospital Montgomery, part of HCA Healthcare, is hiring a Medical Records Specialist to support the HIM Director. You will manage HPF/MPF workflows, handle 3M 360 Encompass queues, resolve unbilled accounts, and assist with birth certificate processing. The role serves as primary contact when leadership is unavailable.

Key duties include retrieving and reconciling records, scanning, indexing, and ensuring retention. Certification may be required; hospital experience preferred.

Qualifications

• High school diploma or GED preferred.
• Hospital or medical office experience preferred, but not required.
• Completing a state certification program may be required for birth certificate processing.

Responsibilities

• Retrieves discharged medical records and reconciles them to ensure records are accounted for.
• Facilitates retrieval, printing, storage, and retention of medical records and documents.
• Assist with physician suspension process by evaluating suspensions and sending notices.
• Prepare medical records and loose documents for scanning; scan and index records.
• Perform quality control validation to ensure documents are properly scanned.
• Complete required certification and continuing education as mandated by state law.
• Interact with parents to collect birth information and guide form completion.
• Work with parents on the Acknowledgment of Paternity form.
• Review patient records to obtain required birth information.

Education

High school diploma or GED

Job description

Hourly Wage Estimate: $15.00 - $19.06 / hour

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Schedule: Monday - Friday 8:30am-5pm

Do you want to join an organization that invests in you as a Medical Records Specialist? At LewisGale Hospital Montgomery, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary And Qualifications

As a Medical Records Specialist, you would be responsible for assisting the HIM Director by routinely performing duties in support of the management of the Horizon Patient Folder (HPF)/McKesson Patient Folder (MPF) workflow queues, working applicable worklists within 3M 360 Encompass, the resolution of unbilled accounts, and the processing of physician suspensions. In addition, you will serve as the primary point of contact when the HIM Director and/or HIM Coordinator is unavailable.

In this role you will:

• Retrieves discharged medical records from various departments in the hospital and reconciles them to ensure that all records are accounted for.
• Facilitates the retrieval and printing of medical records from storage, as well as the storage, archival and record retention of documents and/or other Alternate Media that cannot be scanned into HPF/MPF (e.g., fetal monitor strips).
• May assist with the physician suspension process by evaluating if a physician should be put on suspension, creating the list of recommended suspensions for approval, sending out notice letters, making reminder calls, etc.
• Prepares medical records and loose documents for scanning.
• Scans medical record documents.
• Indexes medical record documentation.
• Performs a paper document to PC screen quality control validation to ensure that all documents associated with each record have been scanned.
• Completes any certification program and continuing education that may be required by state law to accurately perform the duties of the birth certificate clerk completion and works under the guidelines and process as defined by the state.
• Interacts with the parents to collect and document the birth information, delivering the appropriate forms to them and providing guidance in the completion of the forms.
• Works with the parents to complete the Acknowledgment of Paternity form, which can require patience, diplomacy, and sensitivity if there is conflict regarding parental responsibility.
• Reviews patient medical records and other resources, as needed, to obtain required birth information.

What qualifications you will need:

• High school diploma or GED preferred
• Hospital or medical office experience preferred, but not required. Previous experience in the handling of patient health information, medical records document imaging and/or medical records is strongly preferred.
• Completing a certification program from the state(s) may be required for birth certificate processing, training and course fees will be provided.

Benefits

LewisGale Hospital Montgomery, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

Good people beget good people. - Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Medical Records Specialist opening. Qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.