Medical Records Retrieval Coordinator

Corewell Health; United States; Remote; USD 55,000 - 85,000; Full time

Benefits offered by this job

Comprehensive benefits package

On-demand pay program

Discounts directory

Identity theft protection

Retirement options with company match

Equal employment opportunity

Job summary

Corewell Health is seeking a detail-oriented professional to manage electronic health record (EHR) processes. You will analyze EHR completion, validate patient information, and liaise with physician offices to ensure accurate transcription and timely chart completion.

In this role, you will transform paper records into a comprehensive EHR, monitor quality metrics, and educate clinicians on completion requirements while maintaining strict confidentiality of health information.

Qualifications

• Requires a High School Diploma or equivalent.
• Associate’s Degree preferred.

Responsibilities

• Analyzes electronic health records (EHR) for completion according to policies and standards.
• Validates patient identification and uses EMPI as needed.
• Accesses, inputs and retrieves information from multiple computer systems.
• Identifies and monitors reports for deficiencies and assigns to physicians for completion.
• Educates physicians and staff on completion requirements and EHR navigation.
• Transforms paper records into an EHR and ensures service levels and QA are maintained.
• Maintains confidentiality of protected health information in compliance with Corewell Health policies.

Skills

EHR systems

Data entry accuracy

Interpersonal communication

Problem solving

Education

High School Diploma or equivalent

Associate’s Degree

Tools

EMPI system

Job description

Job Summary

Under general direction, accesses, inputs and retrieves information and problem solves using various computer systems. Acts as liaison for physician offices. Responsible for verification of completed dictation into system. May perform quality monitoring of patient information on transcribed reports.

Essential Functions

• Analyzes electronic health records (EHR) for completion in accordance with policies, procedures, and regulatory standards.
• Validates all patient identification requirements and makes changes when necessary. Consults Enterprise Master Patient Index (EMPI) when necessary.
• Accesses, inputs and retrieves information from various computer systems.
• Identifies, updates and monitors reports for deficiencies in chart completion computer software and assigns to appropriate physician(s) for completion.
• Educates and acts as a consultant to physicians, physician assistants, residents, and interns regarding completion requirements and EHR navigation. Adheres to medical staff rules with regard to physician documentation compliance.
• Transforms paper records into an EHR; assures the service level agreements and quality of the EHR and other job processes are maintained.
• Maintains confidentiality of protected health information by providing authorized individuals with timely access to patient information in accordance with Corewell Health, state, and federal regulatory requirements.

Qualifications

Required

• High School Diploma or equivalent

Preferred

• Associate’s Degree

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Corewell Health Southfield Center - 26901 Beaumont Blvd

Department Name

Risk Adjustment Executive - PH Managed Benefits

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

Monday to Friday

Days Worked

8:30 a.m. to 5 p.m.

Weekend Frequency

N/A

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.