Medical Records & Front Office Assistant

A-Line Staffing Solutions; Salem (VA); On-site; USD 23,000 - 25,000; Full time

Job summary

A-Line Staffing Solutions in Salem, VA is seeking a detail-oriented Medical Records / Medical Office Assistant to support medical records and front office operations. This role focuses on maintaining accurate patient records, processing record requests, and ensuring confidential handling of information in a fast-paced medical setting.

Responsibilities include scanning and attaching correspondence, pulling charts, ensuring documentation is complete, and assisting with front office tasks as

Qualifications

• High school diploma or equivalent required.
• Previous experience in a medical office or healthcare setting preferred.
• Knowledge of electronic health record (EHR/EMR) systems preferred.
• Strong time-management and organizational skills.
• Excellent attention to detail and commitment to accuracy.
• Strong written and verbal communication skills.
• Ability to handle confidential patient information appropriately and in accordance with applicable regulations.
• Ability to work independently while also functioning effectively as part of a team.
• Ability to prioritize tasks and meet deadlines in a busy medical office environment.

Responsibilities

• Scan and attach all internal and external correspondence and electronic medical reports into patient medical record charts according to established filing systems.
• Pull charts for scheduled appointments in advance according to established guidelines.
• Ensure all appropriate documentation for scheduled patient visits is attached to the patient’s chart.
• Print, mail, and/or fax patient chart information as requested and authorized, and document all processes.
• Release medical record information to individuals or agencies in accordance with applicable State and Federal regulations.
• Compile and maintain patient medical records to accurately document patient condition and treatment and provide data for research, cost control, and quality improvement efforts.
• Pick up out-guides from designated locations and return them to the Medical Records department.
• Catalog charts for storage and maintain electronic records of stored charts.
• Submit requests for chart retrieval from storage when needed to fulfill medical record requests.
• Make copies of dictated interval notes as required.
• Monitor physician dictation and ensure documentation is completed in the EMR; alert physicians when documentation is outstanding or behind schedule.
• Maintain a record of new patients for weekly physician OCM meetings.
• Follow policies and procedures to contribute to the efficiency of the front office and provide backup assistance to front office staff as needed.
• Send dictations to referring providers via manual fax, RightFax, or electronically through Direct Message.
• Log FMLA and disability forms for provider completion; mail or fax completed forms and contact patients as appropriate.
• Send outgoing faxes and distribute incoming faxes.
• Prepare correspondence, memos, forms, and other typed materials as requested by the supervisor.
• Perform other related duties as assigned.

Skills

Time management

Organizational skills

Attention to detail

Communication skills

HIPAA/compliance

Education

High school diploma or equivalent

Job description

A-Line Staffing Solutions in Salem, VA is seeking a detail-oriented Medical Records / Medical Office Assistant to support medical records and front office operations. This role focuses on maintaining accurate patient records, processing record requests, and ensuring confidential handling of information in a fast-paced medical setting.

Responsibilities include scanning and attaching correspondence, pulling charts, ensuring documentation is complete, and assisting with front office tasks as