Medical Records Clerk

AMPLA HEALTH; Yuba City (CA); On-site; USD 38,000 - 46,000; Full time

Job summary

AMPLA HEALTH is seeking a Medical Records Clerk to maintain electronic health records, scan documents, and manage the EHR worklist. You will handle confidential patient information, process mail, and support front desk operations as needed.

Requirements include a high school diploma or GED, accuracy in typing and filing, and preferably experience with medical records. Bilingual skills in English/Spanish are welcome but not mandatory.

Qualifications

• Must have a High School Diploma or GED.
• Experience with medical/clerical office procedures preferred.
• Bilingual English/Spanish preferred but not required.

Responsibilities

• Maintain the EHR and ensure proper scanning of all records.
• Protect patient confidentiality and handle sensitive information.
• Open and process incoming/outgoing mail and collect/deliver records.
• Assist receptionists and cover front desk as needed.
• Answer calls regarding patient medical records and respond to portal requests.

Skills

Typing

Medical records

Customer service

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

EHR system

Calculator

Job description

GENERAL PURPOSE:The Medical Records Clerk is responsible for maintaining Electronic Health Records (EHR), ensuring that all pertinent information is properly scanned into each record.MAIN RESPONSIBILITIES AND DUTIES:Maintain the EHRMaintains confidentiality of patient health informationScans all correspondence, lab, and x-ray reports into correct patient EHR, under correct tab, assuring that necessary signatures appear on documentsMaintains daily EHR worklistManage incoming and outgoing informationOpens incoming mail and processes outgoing mailCollects and delivers records and correspondenceEnsures proper documentation is copied for release of records and subpoenasAnswers calls regarding patient medical recordsAssists Receptionists as neededMay cover front desk in the absence of the ReceptionistMaintains patient portal requests and sends clinical messages as requiredProcesses documents according to proceduresResponsible for training new staff in Medical RecordsWorks with the Site Administrator to set clinic work prioritiesOther duties as assigned by supervisorQUALITIES & CHARACTERISTICS:Maintains a professional relationship and positive attitude with co-workers, the public, patients and all Ampla Health’s staff, Board of Directors and vendorsMaintains the highest professional ethics and is honest in dealing with people; is a model for all employees through his/her actionsStrive to learn more and is receptive to new challenges and opportunitiesDisplays enthusiasm toward the work and the mission of Ampla HealthPROFESSIONAL KNOWLEDGE, SKILLS & ABILITIES:Must have a High School Diploma or GEDMust be able to type and file accuratelyExperience with medical/clerical office procedures preferredMust be able to use a calculatorBilingual (English/Spanish) (English/Punjabi) (English/Hmong) preferred but not requiredDemonstrate clear knowledge of Ampla Health’s clinic structure, standards, procedures and protocolsCOMMUNICATION SKILLS:Must have neat and legible handwritingMust be able to interact with patients courteously and calmlyAbility to communicate well with the publicPHYSICAL REQUIREMENTS:Works well with patients in a generally comfortable environment office. Employees must possess the following physical requirements:Must be able to lift up to 40 pounds and push up to 100 pounds (on wheels)Must be able to hear and communicate with clients and staff on the telephone and those who are served in person, and speak clearly in order to communicate information to clients and staffMust have vision which is adequate to read memos, computer screen, registration forms and other clinic documentsMust have high manual dexterityAble to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn