Medical Records and Support Assistant

Gritter Francona; Augusta (ME); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, IRA)

Life Insurance

Paid Time Off (Vacation, Sick & Public Holidays)

Short Term & Long Term Disability

Training & Development

Job summary

A healthcare organization in Augusta, Maine, is seeking a Medical Records and Support Assistant to provide administrative and technical support for medical record management. The ideal candidate will manage both electronic and paper-based records, ensuring compliance with legal standards, and assist with clinical administrative tasks. This role requires strong attention to detail and proficiency in data entry, with benefits including healthcare coverage and a retirement plan.

Qualifications

• At least one year of experience in medical records or health information management preferred.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Maintain, organize, and manage medical records in electronic and paper-based systems.
• Review medical documentation for completeness, accuracy, and proper authorization.
• Assist with audits, reporting requirements, and quality assurance activities.

Skills

Attention to detail

Organizational skills

Basic knowledge of medical terminology

Proficiency in data entry

Confidentiality

Education

High school diploma or equivalent

Job description

The Medical Records and Support Assistant(s) provide administrative and technical support for medical record management functions. This position is staffed by personnel classified under the Department of Labor (DOL) Occupational Code 12190 - Medical Record Technician. The role supports the organization's health information management activities by ensuring the accurate processing, maintenance, protection, and organization of medical records in compliance with applicable regulatory and organizational standards.

Key Responsibilities

• Maintain, organize, and manage medical records in electronic and/or paper-based systems
• Review medical documentation for completeness, accuracy, and proper authorization
• Enter, update, and verify patient information in health information systems
• Retrieve and distribute medical records in accordance with privacy and security regulations
• Assist with scanning, indexing, and archiving medical documentation
• Support release of information processes in compliance with HIPAA and applicable policies
• Track and log record requests, ensuring timely fulfillment
• Maintain confidentiality of protected health information (PHI)
• Provide administrative support to clinical and case management staff as needed
• Assist with audits, reporting requirements, and quality assurance activities

Requirements

• High school diploma or equivalent
• At least one (1) year of experience in medical records, health information management, or related administrative support (preferred but not required)
• Basic knowledge of medical terminology and health record systems
• Proficiency in data entry and standard office software applications
• Strong attention to detail and organizational skills
• Ability to maintain confidentiality and handle sensitive information

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development