Medical Records & Admin Specialist — Precision-Driven Office Pro

Better Hearing Care; De Queen (AR); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k)

Hearing-care benefits

Paid training

Professional development

Job summary

Better Hearing Care in Little Rock, AR is seeking a detail-oriented Medical Records & Administrative Specialist to maintain patient records, process documentation, and support daily administrative operations. The role requires organization, computer literacy, and a commitment to confidentiality, with training provided if needed.

Responsibilities include data entry, document processing, records requests, and coordination with staff to ensure accurate, HIPAA-compliant records management.

Qualifications

• Strong attention to detail and accuracy.
• Good written communication and organizational skills.
• Basic computer proficiency, including email, word processing, and spreadsheets.
• Ability to handle confidential information responsibly.
• Ability to work independently while collaborating with a healthcare team.
• Good time management and problem-solving skills.
• Previous data entry, medical records, administrative, or healthcare office experience is an advantage.
• Willingness to learn company procedures and relevant recordkeeping systems.

Responsibilities

• Medical Records Management: Maintain, organize, and update patient records in accordance with established procedures.
• Data Entry: Enter patient demographics, appointment information, and other authorized administrative details into designated systems.
• Document Processing: Review, organize, scan, and file patient forms and other office documentation.
• Information Verification: Check records for missing information, inconsistencies, and potential data-entry errors, escalating discrepancies when necessary.
• Records Requests: Assist with processing authorized requests for patient documentation in accordance with privacy policies.
• Insurance Documentation: Help organize insurance forms and related administrative information for review by authorized staff.
• Internal Coordination: Communicate with office personnel and hearing-care providers regarding incomplete records and outstanding paperwork.
• Digital Filing: Maintain organized electronic folders and ensure documents are stored in the appropriate locations.
• Confidentiality: Protect sensitive patient information and follow applicable privacy requirements, including HIPAA where applicable.
• Administrative Support: Assist with preparing reports, maintaining spreadsheets, and completing routine office documentation.
• Quality Control: Follow established procedures to promote accuracy, consistency, and completeness across patient records.
• Task Management: Prioritize assigned work, meet deadlines, and communicate progress or outstanding issues to the appropriate supervisor.
• System Maintenance Support: Help keep administrative information current within approved recordkeeping and office management systems.
• Continuous Improvement: Participate in training and follow updated procedures designed to improve documentation quality and office efficiency.

Skills

Attention to detail

Written communication

Computer skills

Confidentiality

Independent worker

Time management

Data entry experience

Learning mindset

Job description

Better Hearing Care in Little Rock, AR is seeking a detail-oriented Medical Records & Administrative Specialist to maintain patient records, process documentation, and support daily administrative operations. The role requires organization, computer literacy, and a commitment to confidentiality, with training provided if needed.

Responsibilities include data entry, document processing, records requests, and coordination with staff to ensure accurate, HIPAA-compliant records management.