Medical Receptionist - Twin Creek Clinic

Nebraska Medicine; Bellevue (NE); On-site; USD 30,000 - 40,000; Full time

Job summary

Nebraska Medicine is seeking a Medical Receptionist for their Twin Creek Clinic in Bellevue. This role involves greeting patients, scheduling appointments, and providing exceptional customer service. Join a leading health network and take advantage of educational support up to $5,000 yearly.

Benefits

Tuition Assistance up to $5,000/year

35% Discount at Clarkson College

Career Advancement Opportunities

Qualifications

• Minimum 16 years of age and customer service experience required.
• Ability to work with patients and professionals confidentially.
• Knowledge of medical terminology preferred.

Responsibilities

• Serve as the first point of contact; greet patients in person and via phone.
• Schedule patient appointments and check in/out patients as per protocols.
• Answer incoming calls professionally.

Skills

Customer Service

Organizational Skills

Analytical Skills

Flexibility

Education

High School Education or Equivalent

One Year Post-Secondary Education

Nursing Assistant or Medical Assistant

Tools

Microsoft Word

Microsoft Excel

Job description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift :

First Shift (United States of America)

Medical Receptionist - Twin Creek Clinic - Bellevue Location

Job Summary :

• Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone). Responsible for answering incoming calls in a professional manner, and / or checking in / out patients per established protocols. Responsible for scheduling patient appointments and registering patients.
• Monday - Thursday : 7 : 00am - 4 : 30pm; 8 Hour Shifts

Why Work at Nebraska Medicine?

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
• Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
• Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve.
• Educational Support Enjoy up to $5,000 / year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path.

Be part of something extraordinary at Nebraska Medicine!

Required Qualifications :

• Minimum of 16 years of age required.
• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal / external customers required.
• Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
• Demonstrated analytical, prioritization and organizational skills required.
• Demonstrated flexibility and dedication to team environment required.

Preferred Qualifications :

• High school education or equivalent preferred.
• One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education / experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.
• Nursing Assistant or Medical Assistant preferred.
• Knowledge of medical terminology preferred.
• Experience with Microsoft Office, specifically Word and Excel preferred.
• Depending on the position available, fluency in Spanish preferred.