Medical Receptionist TRI Ortho Williamsville

Catholic Health; Village of Williamsville (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking a Medical Receptionist for their Trinity Ortho facility in Williamsville. This full-time role involves greeting patients, scheduling appointments, managing accounts, and providing excellent customer service. Ideal candidates will have a high school diploma and experience in a healthcare setting. Strong communication and organizational skills are essential.

Qualifications

• Preferred one year experience in healthcare clerical and reception duties.

Responsibilities

• Greet patients, schedule appointments, and maintain patient accounts.
• Answer calls and accept payments.

Skills

Customer Service

Telephone Skills

Organizational Skills

Communication Skills

Time Management

Basic Mathematical Skills

Analytical Skills

Education

High School Diploma or GED

Tools

Microsoft Word

Electronic Health Records (EHR)

Job description

Medical Receptionist TRI Ortho Williamsville

Join to apply for the Medical Receptionist TRI Ortho Williamsville role at Catholic Health.

Job Summary

Salary: $16.26 - $24.40 USD

Facility: Trinity Ortho Williamsville

Shift: Shift 1, Days, 7am - 4pm

Status: Full Time, FTE: 1.07

Bargaining Unit: Trinity Medical

Overtime: Exempt: No

Work Schedule: Days

The Medical Receptionist reports to the office manager or practice administrator and is responsible for greeting patients, scheduling, bookkeeping, answering calls, accepting payments, and maintaining patient accounts. The role may involve taking direction from a team lead.

Responsibilities

Education:

• High School diploma or GED required

Experience:

• Preferred one (1) year experience in a healthcare setting involving clerical, office, patient accounting, and reception duties

Knowledge, Skills, and Abilities:

• Strong customer service and telephone skills
• Knowledge of medical insurance, HMO, and healthcare topics
• Knowledge of medical procedures and terminology, including ICD-10 and CPT coding
• Proficiency in computer skills, including keyboarding, Microsoft Word, and email
• Patient-focused attitude and organizational, communication, and time management skills
• Ability to prioritize and remain calm under pressure
• Basic mathematical and analytical skills
• Knowledge of Electronic Health Records (EHR)
• Motivated to contribute to departmental improvement
• Knowledge of Patient-Centered Medical Home, MIPS, HEDIS (preferred for Primary Care)

Working Conditions

Ability to travel to other Trinity Medical facilities; typical office environment with occasional physical discomforts.

Additional Details

• Entry-level position
• Employment type: Other
• Job function: Healthcare Provider
• Industries: Hospitals and Healthcare