MEDICAL RECEPTIONIST - THE ADVANCED LUNG & AIRWAY CENTER/SURGICAL SUBSPECIALTIES- PHYSICIAN PRACTICE

JFK Johnson Rehabilitation Institute; Edison (NJ); On-site; Full time

Job summary

Un institut de réhabilitation de premier plan recherche un réceptionniste médical pour rejoindre son équipe à Edison, NJ. Ce rôle essentiel inclut l'accueil des patients et la gestion des tâches administratives, tout en garantissant la conformité aux normes HIPAA. Si vous avez une passion pour le service client et une capacité à travailler en équipe, nous vous encourageons à postuler.

Benefits

Benefits included

Qualifications

• Diplôme d'études secondaires ou GED requis.
• Expérience antérieure en tant que réceptionniste médicale est un plus.
• Capacité à travailler dans un environnement d'équipe.

Responsibilities

• Accueillir les patients et gérer la communication téléphonique.
• Vérifier les informations des patients et gérer le processus d'enregistrement.
• Soutenir les responsabilités financières et maintenir les dossiers précis.

Skills

Communication

Gestion du temps

Service client

Education

High School diploma or GED

Tools

Epic

Job description

MEDICAL RECEPTIONIST - THE ADVANCED LUNG & AIRWAY CENTER/SURGICAL SUBSPECIALTIES- PHYSICIAN PRACTICE

Join to apply for the MEDICAL RECEPTIONIST - THE ADVANCED LUNG & AIRWAY CENTER/SURGICAL SUBSPECIALTIES- PHYSICIAN PRACTICE role at JFK Johnson Rehabilitation Institute

MEDICAL RECEPTIONIST - THE ADVANCED LUNG & AIRWAY CENTER/SURGICAL SUBSPECIALTIES- PHYSICIAN PRACTICE

18 hours ago Be among the first 25 applicants

Join to apply for the MEDICAL RECEPTIONIST - THE ADVANCED LUNG & AIRWAY CENTER/SURGICAL SUBSPECIALTIES- PHYSICIAN PRACTICE role at JFK Johnson Rehabilitation Institute

Medical Receptionist - The Advanced Lung & Airway Center/Surgical Subspecialties- Physician Practice

HMH PHYSICIAN SERVICES, INC. Edison, New Jersey

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• Requisition # 2025-165642
• ShiftDay
• StatusFull Time with Benefits
  
  

Overview

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Medical Receptionist provides reception and clerical services under the supervision of the practice manager and physician(s) for the patients and visitors of the practice. These services may include billing, collections, referrals, appointments, patient contact, and general secretarial duties. Must be willing to travel within 30 minutes of your home, and float to various locations.

Responsibilities

• Receives and directs all communication courteously and consistently. Adheres to HIPAA guidelines and office policy. Phone calls are answered quickly and directed appropriately.
• Greets patients and visitors in a prompt, courteous and helpful manner. Conducts oneself in a friendly manner, by smiling, making direct eye contact and making patients and visitors feel welcome and important.
• Assists patients with the sign-in process. Responds promptly to patient's needs.
• Supports financial responsibilities, including: staying abreast of reimbursement and billing procedures, accurately verifies information on Audit Journal, prepares bank deposits and credit card batches and signs and dates completed daily cash receipts.
• Monitors general office supply inventory and equipment, including working with Team Members to determine their supply needs. Notifies Practice Manager, or designee, when supplies are low and initiates ordering of needed supplies and equipment.
• Manages patient check-in process. Consistently and courteously obtains and verifies required demographic information (date stamp and/or copy insurance card). Collects copayment and any applicable balances; Verifies insurance eligibility; Ensures appropriate referrals are obtained (specialty offices); Ensures patient completes appropriate paperwork including but not limited to face sheet, ABN, and HIPAA forms; Accurately enters patient demographic information in billing/computer system.
• Manages patient check-out process, ensuring the process is completed accurately and timely and in a friendly manner. Check-out process includes, but not limited to, reviewing charge slip, posting charges and payments into system, collecting current and past due balance(s), scheduling future appointment(s).
• Promotes patient satisfaction by providing excellent service through friendly and helpful interactions with patients and visitors. Communicates potential patient satisfaction issues to direct manager.
• Maintains efficient and accurate filing and record maintenance system.
• Assembles new patient folders. Retrieves and returns records according to protocol.
• Adapts work schedule to meet the needs of the practice. Works additional hours as requested to maintain adequate coverage for the practice. Willing to cross cover when necessary. Clocks in at designated start time. Managers time effectively to prevent unapproved OT.
• Serves as a pre-loader for our EMR system.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• The ability to learn quickly and adapt to changing patient needs, a strong sense of accountability for improving the lives of our patients and their caregivers, an exceptional focus on teamwork, dedication to ongoing education, and the ability and passion to deliver the highest quality of care based on a strong sense of patient focus are all required.
• Must be able to travel to various locations.

Preferred Qualifications

• Prior receptionist or clerical experience in a medical office
• Epic experience

Licenses And Certifications (Preferred)

• CPR certification

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

Starting at $18.36 Hourly