Medical Receptionist: PRN, Days

Firelands Health; Sandusky (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading healthcare provider in Sandusky is seeking a part-time Medical Receptionist to support patient services. The role includes greeting patients, verifying insurance, and managing appointments. Ideal candidates will have a high school diploma and experience in a medical setting, with strong communication and organizational skills.

Benefits

Tuition reimbursement

Loan forgiveness

Comprehensive medical, dental, and vision insurance

Paid time off

401(k) plan

Health and wellness offerings

Monthly employee events

Qualifications

• Experience in medical ambulatory setting.
• Current CPR certification or obtained within 3 months of employment.
• Proficient in personal computers with strong typing skills.

Responsibilities

• Greet patients and verify insurance coverage.
• Schedule patient appointments and maintain accurate records.
• Answer phones and manage referrals through EMR.

Skills

Communication

Organizational skills

Technical skills

Education

High school graduate; vocational education preferred

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

Join to apply for the Medical Receptionist: PRN, Days role at Firelands Health

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Join to apply for the Medical Receptionist: PRN, Days role at Firelands Health

• Lifestyle: Sandusky was voted “Best Coastal Small Town in America”. You will have the opportunity to enjoy living and working in this growing area along the beautiful shores of Lake Erie.
• Work/life: You will find support to help you manage your personal life while building a career.
• Employee-centric: Tuition reimbursement, loan forgiveness, comprehensive major medical, dental and vision insurance, paid time off, 401(k), health and wellness offerings, monthly employee events, and more.

Job Details

Position Highlights:

• Lifestyle: Sandusky was voted “Best Coastal Small Town in America”. You will have the opportunity to enjoy living and working in this growing area along the beautiful shores of Lake Erie.
• Work/life: You will find support to help you manage your personal life while building a career.
• Employee-centric: Tuition reimbursement, loan forgiveness, comprehensive major medical, dental and vision insurance, paid time off, 401(k), health and wellness offerings, monthly employee events, and more.

About Firelands Health

Our goal at Firelands Health is to be the best & preferred independent healthcare employer for the Sandusky Bay region.

Firelands Health is the area’s largest and most comprehensive resource for quality medical care. We are “big enough to care for you, and small enough to care about you”. We are locally managed and governed as a not-for-profit healthcare facility, serving the counties of Erie, Ottawa, Sandusky, and Huron, covering a regional service area with over 300,000 residents. Our mission is to provide excellent healthcare, promote community wellness, and improve the lives we serve.

Our Core ACE Values: Attitude: We choose to be positive and inclusive every day. Commitment: We are committed to exceed the expectations of those we serve. Enthusiasm: We will work passionately to make a difference.

Position Summary

Responsible for performing a variety of duties including but not limited to: greeting patients, vendors, and other visitors and notifying appropriate staff of their arrival, operating telephone console to route incoming calls and place outgoing calls, scheduling of patient appointments, obtaining current and accurate insurance information each visit, verifying coverage through insurance company, obtaining pre-certifications or prior authorizations as needed, maintaining daily accurate records for timely billing of accounts, notifying patients of account status and payments due using collection techniques to assist in keeping accounts receivable current. Assigned to a specific practice but may need to assist in covering other practice sites.

What You Will Do

• Obtain, verify, update and scan patient information and provide support services to patients and medical staff
• Verify patient’s current insurance coverage through insurance websites
• Collect and post co-pays and past due balances, and complete any necessary forms obtaining signatures as necessary
• Obtain prior authorizations and pre-certifications as needed
• Manage referrals through EMR
• Follow all incentive guidelines by helping the practice meet a variety of incentive program goals, including Meaningful Use and Patient Centered Medical Home
• Perform daily banking through Virtual Merchant and FRMC cashiers
• Prepare a daily financial spreadsheet for practice
• Ensure the submission of timely, accurate and complete information to the Central Billing Office
• Use collection management reports to keep accounts receivable current
• Look for instances of Red Flag Identity theft patterns and report potential threats to Privacy Officer
• Request, locate, send and receive patient medical records according to federal, state or local guidelines
• Maintain medical appointments for patients
• Answer phones in a pleasant manner, screen calls following clinic guidelines to appropriately and expeditiously direct caller
• Maintain clean, orderly waiting area including patient message board, children’s area, and reading materials
• Organize and maintain an inventory system to ensure adequate levels of supplies with emphasis on patient care and cost containment
• Demonstrate competence related to the application of our core values.
• Practice all facets of Health & Safety
• Demonstrate competence in communication, professionalism, organizational and analytical skills, and technical/professional skills and knowledge in performance of duties and responsibilities rendered to the customer population served.

What You Will Need

• High school graduate; vocational education preferred.
• Experience in medical ambulatory setting.
• Current CPR certification or obtained within 3 months of employment and maintained.
• Proficient in the use of personal computers with strong typing skills. Skilled in the use of Microsoft Outlook, Excel, and Word is desired.
• Eligibility: All employees must be able to provide proof of their identity and their right to work in the United States. As a condition of employment, employee will have annual tuberculin testing. Initial testing upon hire will consist of a 2-step tuberculin test, symptom survey, or chest x-ray. Employees can elect to have the Hepatitis vaccine or sign a wavier to decline due to prior vaccination.
• Must possess a valid State of Ohio motor vehicle operator's license and insurable under Firelands auto policy. Employee must provide proof of personal automobile liability insurance coverage upon request.
• Successful completion of a 90 day get-acquainted period.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Health Care Provider
• Industries
• Hospitals and Health Care

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