Medical Receptionist (PRN/As Needed) - Urgent Care (Boulder, CO)

Boulder Medical Center Private Corp; Boulder (CO); On-site; USD 10,000 - 60,000; Part time

Job summary

Ein innovatives medizinisches Zentrum sucht einen engagierten medizinischen Empfangsmitarbeiter für die Notfallversorgung. Diese spannende Rolle erfordert exzellenten Kundenservice und Kommunikationsfähigkeiten, während Sie in einem dynamischen Umfeld arbeiten. Der ideale Kandidat bringt Erfahrung im Umgang mit Patienten und telefonischen Anfragen mit. In dieser Position haben Sie die Möglichkeit, mit einem freundlichen Team zusammenzuarbeiten und einen positiven Einfluss auf die Gemeinschaft zu haben. Wenn Sie eine Leidenschaft für die Gesundheitsversorgung haben und in einem unterstützenden Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Medizinische, zahnärztliche und visuelle Leistungen für Teilzeitmitarbeiter

401(k)

RTD EcoPass

Feiertagsvergütung

Qualifications

• Mindestens 1 Jahr Erfahrung im Kundenkontakt, vorzugsweise am Telefon.
• Kenntnisse in medizinischer Terminologie und HIPAA-Compliance sind von Vorteil.

Responsibilities

• Beantwortet Anrufe und bewertet die Bedürfnisse der Patienten.
• Verwaltet Anrufweiterleitungen und Terminplanung.

Skills

Kundenservice

Kommunikationsfähigkeiten

Datenentry

Medizinische Terminologie

Bilingual (Spanisch)

Education

High School Diplom

Associate Degree in Business oder Gesundheitsverwaltung

Job description

Medical Receptionist (PRN/As Needed) - Urgent Care (Boulder, CO)

• Job Tracking ID: ex.2025-091-MG
• Job Location: Boulder, CO
• Job Level: Any
• Level of Education: Any
• Date Updated: 04/29/2025
• Years of Experience: Any
• Starting Date: ASAP
• Salary: $17.19 to $22.92 (0) USD per hour
• Salary Range: $17.19 - $22.92/hour; depending on experience

Are you seeking a professional opportunity that offers a friendly and positive work environment where you can work with helpful colleagues? Do you want to make a positive impact on your community while advancing your career? Look no further than Boulder Medical Center (BMC)!

BMC is a local, independent, and physician-owned medical group with over 20 primary and specialty care departments, 90 providers, and 325+ clinical and support professionals. Since our founding by 10 physicians in 1949, we have grown and evolved to meet the needs of Boulder County and beyond.

We currently have clinics located in Boulder (2 locations), Louisville, Longmont, and Erie.

Summary:

Boulder Medical Center (BMC) is seeking customer service-oriented candidates to join our Urgent Care team! This position is not benefit-eligible and works PRN or on call as needed. Urgent Care is open seven days per week, which means scheduled work days may vary. For more information regarding scheduled days, please speak to the hiring manager.

• Part-time (20 - 31 hours per week) employees are eligible for medical, dental, and vision benefits, company-paid life insurance, voluntary benefits, RTD EcoPass, 401(k), and holiday pay (if regularly scheduled to work on an observed holiday).
• Experience working in both primary care and specialty care clinics.

Job Duties:

• Answers the telephone promptly, evaluating patient needs to determine appointment type.
• Summarizes appointment details prior to ending the phone call.
• Manages all phone functionalities such as transfers, placing callers on hold, forwarding calls to after-hours message system, etc.
• Accurately records patient name, numbers, and demographic information using correct spelling and punctuation.
• Schedules, reschedules, and cancels appointments according to provider preference and scheduling protocol.

Experience and Skills

• Uses good judgment, professionalism, and discretion when screening telephone calls, answering inquiries, and relaying appropriate information.
• Ability to work under pressure and maintain phone etiquette using tact and diplomacy.
• Excellent customer service and communication skills.
• Strong computer and data entry skills.
• Strong grammar and spelling abilities, with the ability to read, write, and understand English.
• Neat, well-groomed appearance and courteous manner.
• Knowledge of medical terminology and HIPAA compliance preferred.

Education Requirements:

• High school diploma or equivalent.
• Associates Degree or some college coursework in Business or Healthcare Administration preferred.

Experience:

• At least 1 year of previous work involving public contact, preferably with heavy phone experience.
• Previous experience with patient scheduling in a hospital or clinic setting highly desired.
• Bi-lingual ability (Spanish) is a plus.

Pay Range:

• The starting hourly pay range is $17.19 - $22.92, with a full pay range of $17.19 - $25.79.

This position will be posted for a minimum of three days, then until filled.

Location:

• Boulder, CO