Medical Receptionist - Petersburg, VA

Crossroads Treatment Centers; Richmond (VA); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a part-time Medical Receptionist to provide exceptional customer service and support daily operations in Richmond and Petersburg. This role is crucial in ensuring a smooth intake process for patients dealing with opioid use disorder. You will have the opportunity to make a daily impact on lives, guiding patients through their journey while maintaining financial records and coordinating with medical staff. Join a dedicated team committed to improving health equity and providing high-quality care in a supportive and inclusive environment. If you are passionate about helping others and want to contribute to a meaningful mission, this position is perfect for you.

Benefits

Daily impact on lives

Excellent training for newcomers

Mileage reimbursement

Community events and outreach

Opportunity to save lives

Qualifications

• Customer service experience in a fast-paced environment preferred.
• Experience in healthcare and office administration is a plus.

Responsibilities

• Check in patients and assist with daily operations.
• Collect urine and saliva samples for drug screens as needed.
• Maintain financial records and coordinate with medical staff.

Skills

Customer Service

Clerical Support

Financial Record Keeping

Intake Coordination

Education

High School Diploma or GED

Job description

Part-time Medical Receptionist - Petersburg and Richmond, VA

Apply locations

Petersburg, VA Richmond, VA

time type Part time

posted on Posted 5 Days Ago

job requisition id R-101064

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia.

Day in the Life of a Medical Receptionist

• Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations.

• Maintain friendly, professional attitude towards patients, offer a “white glove” experience.

• Provide an exceptional experience by guiding new patients through their intake process.

• Collect urine and saliva samples for patient drug screens as needed.

• Maintains daily financial records and reports.

• Coordinates with medical and clinical staff to coordinate intakes.

• Provides clerical and logistical support.

• Oversees patient accounts and financial responsibilities.

Education and Experience requirements

• At minimum, High School Diploma or GED required.

• Customer Service experience in a fast paced environment preferred.

• Experience in healthcare, addiction medicine, office administration preferred.

• Lived Addiction experience is a plus.

Schedule and Travel

• Monday (Petersburg); 8:00am-11:30am and (Richmond); 1:00pm-4:30pm

• Tuesday (Richmond); 8:00am-11:00am and (Petersburg); 1:00pm-5:00pm

• Wednesday (Petersburg); 1:00pm-4:00pm

• Thursday (Richmond); 1:30pm-5:00pm

Position Benefits

• Have a daily impact on many lives.

• Excellent training if you are new to this field.

• Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.

• Community events that promote belonging and education. Includes but not limited to community cookouts, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.

• Opportunity to save lives every day!

About Us

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Story

Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia.

Our Mission Is Focused:

We exist to improve health equity in order to create superior outcomes.

Our Vision Is Clear:

To provide the most convenient, comprehensive, high-quality care through specialty medical homes.

Our Culture Is Inspiring:

Our culture is based on one simple tenet: we would treat others as we would like to be treated – with respect and empathy. We pride ourselves on how we serve our patients. Our INSPIRE culture sets us apart in how we interact not just with patients, but with our communities and each other on a day-to-day basis.