Medical Receptionist — Patient‑Focused Front Desk

MultiCare Health System; Puyallup (WA); On-site; USD 45,000 - 65,000; Full time

Job summary

MultiCare Health System in Washington state seeks a Medical Receptionist who serves as the first in-person point of contact for patients arriving at the clinic. You will greet visitors, answer phones, direct calls and support scheduling and registration with care and professionalism.

This intermediate-level role emphasizes excellent customer service, discretion and a friendly phone manner as you assist patients and families, perform charge entry and posting tasks, and help keep front-office

Qualifications

• Minimum one year of clerical and/or receptionist experience.
• Customer service experience.
• Degree or relevant certificate may substitute for experience.

Responsibilities

• Greet patients and direct calls and inquiries.
• Handle scheduling, registration and charge entry.
• Process payments, postings and daily batch balancing.
• Operate basic office equipment and maintain patient records.

Skills

Customer service

Phone etiquette

Education

Medical Office Assistant certificate

Health Unit Coordinator certificate

Job description

MultiCare Health System in Washington state seeks a Medical Receptionist who serves as the first in-person point of contact for patients arriving at the clinic. You will greet visitors, answer phones, direct calls and support scheduling and registration with care and professionalism.

This intermediate-level role emphasizes excellent customer service, discretion and a friendly phone manner as you assist patients and families, perform charge entry and posting tasks, and help keep front-office