Medical Receptionist - Part - Time (Thurs/F/Sat)

Rendr; New York (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

Rendr is seeking a part-time Medical Receptionist to provide exceptional customer service and support to patients in a welcoming environment. The role involves greeting patients, scheduling appointments, and managing insurance information. Ideal candidates are bilingual in English and Chinese, possess strong communication skills, and are dedicated to patient satisfaction.

Benefits

401k with Company Match

Annual Performance Bonus

Qualifications

• Bilingual in English and Chinese required.
• Excellent verbal, written, and interpersonal communication skills.
• Dedication to patient satisfaction and safety.

Responsibilities

• Warmly greet and direct patients, vendors, and visitors.
• Schedule new appointments and coordinate follow-up appointments.
• Process insurance information and collect copays.

Skills

Communication

Accountability

Organizational skills

Adaptability

Education

High school diploma or equivalent

Tools

EMR system familiarity

Job description

Medical Receptionist - Part - Time (Thurs/F/Sat)

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Medical Receptionist - Part - Time (Thurs/F/Sat)

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Who We Are

Rendr is the leading primary care focused, multi-specialty medical group dedicated to serving the Asian community in New York City. We strive to provide world-class, value-based health care with kindness at more than 100 clinical offices throughout Brooklyn, Manhattan, Queens, Staten Island, and Nassau County.

Why Join Rendr?

• Opportunities for professional growth and development.
• Competitive salary and benefits package. (Salary is based on previous experience and years of service.)
• Join a team that values employee, embraces diversity, and is committed to making a meaningful impact within our communities.
  
  

Benefits We Offer: (eligibility based on hours with Rendr)

• 401k with Company Match
• Annual Performance Bonus
  
  

Job Overview

Medical receptionists are responsible for providing a great first impression of Rendr by warmly welcoming patients to the practice and providing exceptional customer service throughout the visit.

Essential Functions

• Warmly greet and direct patients, vendors, and visitors as they enter the practice.
• Schedule new appointments and coordinate follow up appointments.
• Process insurance information to determine patient eligibility and collect copays accurately.
• Check-in patients upon arrival and assist with completion of paperwork when needed.
• Address questions specific to insurance benefits and coverage and escalate questions to Billing Team when appropriate.
• Check/prepare lab or imaging reports.
• Verify accuracy of patient information and make appropriate changes or updates in records.
• Conduct follow-up reminder calls to patients when needed.
• Answer phone calls and handle all inquiries in a prompt and professional manner.
• Help patients in distress by responding to emergencies.
• Handle sensitive and confidential patient data appropriately.
• Other related duties as assigned by office manager.
  
  

Qualifications

• Highschool diploma or equivalent preferred.
• Bilingual in English and Chinese required.
• Excellent verbal, written, and interpersonal communication skills.
• Strong sense of accountability.
• Dedication to patient satisfaction and safety.
• Adaptability and flexibility able to work in different offices.
• Ability to work independently and in a team environment.
• Strong organizational skills with ability to manage competing priorities.
• EMR system familiarity preferred.
  
  

Rendr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We look forward to reviewing your application and exploring the possibility of you joining our team!

JOB CODE: 1000659

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Medical Practices

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