Medical Receptionist - Outpatient - Lincoln, NE

CENTRAL NEBRASKA REHABILITATION SERVICES, LLC; Lincoln (NE); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in healthcare is seeking a Medical Receptionist for their Lincoln clinic. The ideal candidate will provide front desk coverage, manage patient appointments, and ensure excellent customer service. Full-time and part-time options available with benefits including paid time off and 401(k).

Benefits

Paid Time Off

Medical Insurance

Dental Insurance

401(k) with company match

Qualifications

• Must be able to communicate clearly and accurately with a variety of individuals.
• Flexibility in availability and open to working 4 hours to 20 hours a week.

Responsibilities

• Use outstanding customer service skills to meet client intake.
• Schedule patient appointments and keep schedule up to date and accurate.
• Manage waiting room and assist clients with questions.

Skills

Customer Service

Communication

Job description

Medical Receptionist - Outpatient - Lincoln, NE

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Medical Receptionist - Outpatient - Lincoln, NE

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GO Physical Therapy is seeking a Receptionist to provide Part time or Full time front desk coverage for our clinic locations in the Lincoln area. This position will provide coverage between multiple facilities for all front desk activities in Lincoln. Ideal candidate will have flexibility in availability and open to working from 25 hours to 40 hours a week with variable hours between 7:00am and 6:00pm. Full benefits including paid time off, medical, dental, 401(k) with company match as well as a great team environment with a long-standing, reputable local company. Apply today for immediate consideration.

Responsibilities And Duties

• Use outstanding customer service skills to meet client intake.
• Answer all incoming phone calls.
• Schedule patient appointments and keep schedule up to date and accurate.
• Prior to a new evaluation, call and verify appointment time and date with patient.
• Manage waiting room. Make sure no patient is left waiting, announce upon arrival and print label for each patient and discipline.
• Assists clients and staff with questions as they occur.
• Responsible for overall admissions procedures, including:
• Admit all new patients in a timely, accurate fashion (all correct information collected and entered correctly in system).
• Correct discharge process of patients
• As patients are discharged, responsible for coding EMR system appropriately.
• Coordinate discharge audits
• For discharge audits, complete information in chart, review super bills to statements to ensure all information was billed correctly or make sure charts get to the correct auditor.
• Verification of benefits for new patients
• Verify which therapy services are covered and are not covered (for example: aquatics, Ionto, etc.) before end of the next business day and notify therapist of any specifics.
• Authorization for additional visits / management of number of visits left, coordination with therapists.
• Notify therapists in a timely fashion when recertification is needed.
• Maintain patient and family confidentiality at all times.
• All job duties considered essential to job performance.
• Additional job duties as assigned.
  

Adherence to GO Physical Therapy Policies

• Demonstrate positive rapport with staff members, developing positive employee relations.
• Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns.
• Take direction and initiate actions that will allow the assumption of cross-functional duties to ensure seamless patient care.
• Ensure compliance with regulatory standards.
• Follow GO PT polices and procedures, including safety processes.
  
  

Job Requirements

• Must be able to communicate clearly and accurately with a variety of individuals.
• Flexibility in availability and open to working 4 hours to 20 hours a week.
  
  

Physical Demands/Working Conditions

• Physical activity including walking, standing, sitting, and lifting.
• Ability to push, pull, and lift up to 50 lbs.
  
  

The intent of this description is to provide a representative summary of the major duties and performance expectations for the position. This description is subject to modification as necessary and is not a contract of employment terms. GO Physical Therapy is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Medical Practices

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