Medical Receptionist - OBGYN

Trinity Health; Hartford (CT); On-site; USD 38,000 - 50,000; Full time

Job summary

A leading healthcare provider in Connecticut seeks a Business Services Representative for its OB/GYN practice. This full-time role involves managing patient interactions, scheduling appointments, and supporting clinical staff. Ideal candidates are organized, personable, and experienced in medical settings, with a commitment to patient care and service excellence.

Benefits

Great benefits effective day 1!

Career growth and advancement potential

Diverse and inclusive culture

Qualifications

• Preferably has experience in a medical office or billing department.
• Requires proficiency in a Windows-based computer environment.

Responsibilities

• Greets and communicates with patients via phone or in person.
• Schedules patient appointments based on department protocols.
• Manages insurance verification and copays.

Skills

Organization

Communication

Customer Service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Employment Type: Full timeShift: Day Shift Description:

Position Purpose:

Business Services Representative – OB/GYN is a key front-desk role supporting a busy women’s health practice by creating a welcoming and efficient experience for patients. Responsibilities include scheduling appointments, checking patients in and out, verifying insurance, collecting copays, managing referrals and authorizations, and maintaining accurate records. Also supports providers and clinical staff with administrative tasks such as chart preparation and handling incoming communications. Perfect for someone who is organized, personable, and passionate about supporting women through all stages of care.

What you will do:

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
• Schedules patient appointments based on department protocols in order to maximize provider productivity.

Minimum Qualifications:

• High school diploma or equivalent
• Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred
• Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required.

Position Highlights and Benefits:

• Day Shift. Hours may vary
• Great benefits effective day 1!
• Patient-centric environment
• Career growth and advancement potential
• Diverse and inclusive culture

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.