Medical Receptionist (multiple location float)

Complete Health; Fultondale Estates (AL); In loco; USD 21.000 - 27.000; Tempo pieno

Descrizione del lavoro

Complete Health is hiring a Medical Receptionist for its multiple Alabama locations. The role involves greeting patients, scheduling appointments, and managing records in a fast-paced medical office environment. Flexibility to travel between sites is required.

The position is full-time with daytime hours; compensation is based on experience and location. Strong communication skills and proficiency in EMR (Athena) are essential to provide excellent patient care.

Competenze

• Experience working in a medical office is preferred.
• Strong front-office skills for a busy medical clinic.
• Caring and compassionate demeanor with excellent communication.
• Proficient with EMR (Athena) and MS Office applications.

Mansioni

• Greet patients and visitors in person or by phone; answer inquiries or refer as needed.
• Schedule appointments and maintain patient records and accounts.
• Notify providers of arrivals and delays to keep schedule on track.
• Maintain reception area and ensure patient confidentiality of information.
• Maintain inventory and assist with office equipment and supplies.

Conoscenze

Customer service

Communication skills

Reading & writing

Front desk experience

Office software

Strumenti

Athena EMR

Excel

Descrizione del lavoro

Medical Receptionist (multiple location float)

#26-417

Multiple Locations

Location(s)

1604 Stouts Road, Fultondale , Alabama 35068 , United States

3915 Veterans Memorial Drive, Adamsville , Alabama 35005 , United States 513 Brookwood BoulevardSte 200, Birmingham , Alabama 35209 , United States 1604 Stouts Road, Fultondale , Alabama 35068 , United States 2650 Decatur Highway, Gardendale , Alabama 35071 , United States 339 Walker Chapel RoadSuite 109, Fultondale , Alabama 35068 , United States

Position Type

Full Time

Shift

8am-5pm (some coverage dates may require a 7:30am start)-- Saturday 10-4 may be needed occasionally

Pay Rate

$15.25 - $19.60/hour based on experience

Job Description

*It is not typical for individuals to be hired at or near the top of the established pay range. Compensation decisions are based on the specific facts and circumstances of each case. The final offer may be influenced by several factors, including the candidate's skills, education, qualifications, experience, and geographic location.

SUMMARY Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts. ESSENTIAL JOB DUTIES

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keep patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
• Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
• Helps patients in distress by responding to emergencies.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.
• Must be flexible to travel and assist at other locations based on business needs and management direction.

Requirements

MINIMUM REQUIREMENTS

• Experience working in a medical office preferred
• Skillful and knowledgeable in all aspects relating to the front office of a busy medical clinic preferred
• Must be a caring and compassionate person able to put patients at ease using excellent communication skills.
• Computer proficiency is required , and software such as EMR (Athena), Word, Excel, and other programs are strongly preferred.
• Must be able to read and write legibly.
• Must be able to follow written and verbal instructions.
• Must be flexible to travel and assist at other locations based on business needs and management direction.

SKILLS AND QUALIFICATIONS

Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus

W ORKING ENVIRONMENT

The position requires climbing, stooping, kneeling, crouching, reaching, standing, lifting, grasping, feeling, talking, hearing, repetitive motions, and finger use. Pushing and pulling are occasionally required . Use of a computer, keyboard, and telephone along with various office machines is an essential part of the job.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by the First Impression Receptionist . They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The First Impression Receptionist may be required to perform duties outside of their normal responsibilities from time to time as needed or as directed by supervision .

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us.

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