Medical Receptionist Level 3 (3694) FAMILY MEDICINE EAST

Lexington Clinic; Lexington (KY); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is looking for a dedicated individual to manage patient interactions and scheduling within a busy clinic environment. This role emphasizes excellent communication skills and the ability to thrive in fast-paced situations. You'll be responsible for greeting patients, handling registration duties, and coordinating procedures both on-site and off-site. If you have a pleasant demeanor and are adept at managing multiple tasks efficiently, this position offers a great opportunity to contribute positively to patient care and clinic operations.

Qualifications

• Experience working with the public and medical office preferred.
• Ability to maintain composure in fast-paced situations.

Responsibilities

• Perform scheduling, registration, and clerical support tasks.
• Maintain positive relationships with patients and staff.

Skills

Excellent communication skills

Telephone communication skills

Computer skills

Ability to maintain composure in stressful situations

Education

High school diploma or equivalent

Job description

SUMMARY:

This position performs a scope of procedures or tasks usually focused on combining aspects of the clinical encounter such as: greeting patients, registration duties, expediting, scheduling, telephone triage, EHR work-list, chart prep and maintenance, filing, rooming patients, surgery scheduling, pre-authorization/pre-certification.; maintains positive relationships with patients, family members and other visitors, and fellow employees. Responsible for clinical, technical and clerical support associated with the scheduling of procedures within the clinic, as well as coordination of procedures off-site.

PREFERRED QUALIFICATIONS:

Formal training which will probably be indicated by a high school diploma or equivalent; experience working with the public; ability to maintain composure when confronted with fast-paced and stressful situations; pleasant attitude; neat appearance; excellent communication skills; excellent telephone communication skills; medical office experience preferred; computer skills/experience. CPR certification.

PHYSICAL GUIDELINES:

Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day; motor coordination and complete manual dexterity; articulate speech; visual acuity; ability to hear.

NOTE:

This document is intended to describe the general nature and level of work performed. It is not intended to act as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Attendance is an essential function of the job.

LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)