Medical Receptionist - Internal Medicine

MultiCare; Auburn (WA); On-site; USD 46,000 - 70,000; Full time

Benefits offered by this job

Paid time off

Health/dental/retirement benefits

Code Lavender

Job summary

MultiCare Auburn Medical Center in Auburn, WA is seeking a Medical Receptionist to be the first in-person contact for patients. The role requires welcoming patients, handling calls, scheduling, and registration with accurate charge entry and payment posting.

The ideal candidate has clerical experience and customer service skills, preferably with medical office exposure. This full-time position offers competitive salary and comprehensive benefits.

Qualifications

• Post high school office procedures preferred.
• Minimum one year of clerical and/or receptionist experience.
• Customer service experience required.
• Degree or relevant certificate may substitute for experience.

Responsibilities

• Greet patients and families as the first point of contact.
• Answer phones, direct calls, and manage front desk inquiries.
• Schedule appointments and handle registration workflows.
• Process charge entry and patient payments; balance batches.
• Operate basic office equipment and support clinical staff as needed.

Skills

Customer service

Clerical experience

Medical office experience

Phone etiquette

Education

High school diploma

Medical Office Certificate

Tools

EHR/EMR systems

Job description

## Medical Receptionist - Internal MedicineApply: Auburn, Washington: Full time: Posted Today: JR84659**Join a team that shares your calling** At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. **FTE:** 1.0, **Shift:** Day, **Schedule:** Monday - Friday**Position Summary**The Medical Receptionist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic. Duties include variations of, receptionist duties—greeting patients, answering phones and directing calls, assisting patients/families; scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation/balancing, operating several types of basic office equipment, etc. This is an intermediate level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate phone voice. Internal and external contacts include patients, families, co-workers, physicians and the general public. **Requirements*** Post high school office procedures preferred* Minimum one (1) year of clerical and/or receptionist experience; or six (6) months in a medical setting* Customer service experience* Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience**About Auburn Medical Center** MultiCare Auburn Medical Center, serving South King County since 1921, is a 195-bed hospital with 58 behavioral health beds, a Family Birth Center, Level II NICU, Level III Trauma Center, MultiCare Regional Heart & Vascular Center, and advanced surgical services including robotic-assisted procedures. Clinicians at Auburn gain exposure to a diverse patient population and a broad spectrum of specialty care, all within a collaborative, high-performing team. **About the Auburn Community** Auburn is a vibrant suburb of 75,000, ideally located between Seattle, Tacoma and Mount Rainier. With 34 parks, over 23 miles of trails and abundant outdoor recreation from hiking and biking to camping and kayaking, Auburn is perfect for those who love an active lifestyle. The city also offers excellent schools, a growing dining scene and a welcoming community, making it a great place to live, work and play. **Why MultiCare?** **Rooted in the local community** Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years. **Growth and education** Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you. **Well-being and support** Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life. **Living our values** Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other. **Belonging for all** Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued. **Pacific Northwest lifestyle** Work and live where natural beauty, adventure and strong community connections are part of everyday life. **Pay and Benefit Expectations**We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $22.07 - $33.57 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.