Medical Receptionist II Liverpool Cardiology Office

Trinity Health Mid-Atlantic; City of Syracuse (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Medical Receptionist to support office operations in a dynamic healthcare environment. This role involves ensuring quality patient care through effective communication and collaboration with staff. Responsibilities include managing phone calls, scheduling, and maintaining confidentiality while creating a welcoming atmosphere for patients. If you are looking to make a meaningful impact in a supportive healthcare setting, this opportunity is perfect for you. Join a team that values diversity and inclusion, and where your contributions will be appreciated.

Qualifications

• 1-2 years of experience in a medical office setting preferred.
• Proficiency in using office equipment and software is essential.

Responsibilities

• Handle incoming and outgoing calls, ensuring professionalism.
• Collaborate with staff to maintain a streamlined patient experience.

Skills

Communication Skills

Interpersonal Skills

Multi-line Phone Proficiency

PC Software Proficiency

Education

High School Diploma

Secretarial Training

Tools

PC

Fax Machine

Copier

Multi-line Phone System

Job description

Medical Receptionist II Liverpool Cardiology Office

Apply at SJHSYR-MAINCAMPUS | Full time | Posted 2 Days Ago | Job Requisition ID: 00589370

Employment Details:

• Type: Full time
• Shift: [Specify shift if known]

Job Description:

Position Summary: The receptionist supports office operations, working independently and with staff to provide efficient, cost-effective, quality patient care.

Responsibilities include:

• Promoting a healthy work environment
• Collaborating with CNY Family Group
• Reviewing CCDs for routing to appropriate team members
• Communicating regularly with management about goals and concerns
• Handling incoming and outgoing phone calls
• Scanning and faxing documentation

Performance Criteria:

• Ensure a streamlined patient experience
• Maintain accurate schedules based on provider preferences
• Meet performance measures and complete tasks on time
• Work collaboratively with staff and management

Communication & Customer Service:

• Maintain confidentiality
• Answer calls and relay messages professionally
• Use appropriate diction and grammar
• Display professional manners and tact
• Remain courteous and calm during interruptions

Service Skills & Equipment:

• Distribute messages, packages, and supplies
• Maintain a safe environment
• Operate PC, phones, copier, fax, and email systems

Qualifications:

• High school diploma or equivalent; secretarial training a plus
• 1-2 years of experience preferred
• Proficiency with multi-line phones, PC software, and office equipment
• Strong communication and interpersonal skills

Work Environment & Physical Demands:

• Office setting with potential remote work after training
• Light physical work: standing, walking, sitting, lifting

Supervision & Compensation:

Supervised by: Manager or Coordinator

Pay Range: $17.75 - $23.60, based on experience, skills, and education.

Additional Information:

Our commitment to diversity and inclusion is integral to Trinity Health. We are an Equal Opportunity Employer, welcoming applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected status.