Medical Receptionist I - Northwest Perinatal (East & West)

Women's Healthcare Associates, LLC; Portland (OR); Vor Ort; USD 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Work-life balance

Paid time off

Paid holidays

Employer paid parental leave

Annual education budget

Onsite mentorship

Zusammenfassung

Women's Healthcare Associates, LLC is hiring a Medical Receptionist to be the first friendly face for patients and the reassuring voice on the phone. You will check in patients, handle calls, and support front desk operations with kindness and efficiency.

You will collect payments, verify insurance details, and help maintain accurate patient records, ensuring a smooth, welcoming experience across Northwest Perinatal East and West locations.

Qualifikationen

• High school diploma or GED required.
• Excellent verbal and written communication skills.
• Customer service experience required; medical office experience preferred.
• Knowledge of keyboarding, data entry and basic computer skills; Microsoft Office proficiency.

Aufgaben

• Greet patients and visitors in person or on the phone.
• Check-in patients and manage front desk operations as needed.
• Answer calls and direct to appropriate staff.
• Record and collect co-pays, deposits, and payment information.
• Notify clinical staff of patient arrivals and update information.
• Enter and verify patient demographics and insurance data; scan documents.
• Review EMR and demographics for upcoming appointments and note missing items.

Kenntnisse

Verbal & written communication

Customer service

Medical office experience

Data entry & keyboarding

Microsoft Office

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Jobbeschreibung

Medical Receptionist - Northwest Perinatal (East & West)Women’s Healthcare Associates, LLCPortland, OregonJob Description:Resonate with Real Connection? Ready to Make a Rewarding Impact on Your Community? Let’s Talk!At WHA, our patients are our people. Together, we're a team passionate about humanizing healthcare. We envision a world where every person has access to achieve their optimal health and we're here to support that journey with personalized, culturally competent care and knowledge.We’re Oregon’s largest independent women’s health group—and we’re 100% clinician-led.Across 12 clinic locations and six hospitals in the Portland metro region, we care for more than 50,000 wonderful people each year through every stage of life.Your Role:Every patient experience begins with a welcome. We're hiring a Medical Receptionist to be the first friendly face patients see and the reassuring voice they hear when they call Every patient experience begins with a welcome. Whether you're helping someone check in for a routine visit or supporting a patient through a more vulnerable moment, you'll help create an experience built on kindness, respect, and compassion.Our Medical Receptionists are the first point of contact for our new patients and the familiar voice to our current patients. Some have families to take care of, others have made, or may face, brave choices. We're here for all of them. And we'd love to welcome you!What We Offer:Work-Life BalancePaid Time offPaid HolidaysEmployer Paid Parental LeaveFlexibility with Security*We do our best to meet you where you are in terms of schedule; e.g., Consistent schedule, Saturday and early morning/evening opportunitiesHourly rate depending on experience and other helpful skills (e.g. bilingualism)*This is a 40 hr/week position, Monday-Friday, with some evenings and weekends required.The home location for this position will be Northwest Perinatal Center East and the secondary location is Northwest Perinatal Center West whenever coverage is needed.Professional Growth + SupportOpportunities to grow and develop personally and professionally through employee resource groupsEmployee Assistance ProgramComprehensive onboarding and onsite mentorship by designated preceptor, plus anytime access to the central training teamAnnual education budget (and the schedule flexibility to use it!)Incentives to take on more responsibility (such as preceptorship)Essential Job FunctionsSome of What You’ll Do Here:Greet patients and visitors in person or on the telephone, answers or refers questions to the appropriate recipient.Check-in patients, answer incoming telephone calls; manage other front desk operations when appropriate.Records and collects co-pays, deposits, and account payment and prints receipts.Notifies clinical or other appropriate WHA staff of patient's arrival.Obtains records, performs data entry, verifies and updates personal, health, billing and insurance information.Scans and updates insurance information into patient's account.Examine patient's electronic medical record and demographics for required information for the next day appointments. Notes missing information, co-pays, or balances due on patient accounts according to WHA guidelines. Collect the necessary information when patient arrives for their appointment.Ensure reception area and waiting room are clean and neat.QualificationsWhat You Bring To The Table:High school diploma or GED requiredAbility to multi-task and prioritize efficientlyExcellent verbal and written communication skillsCustomer service experience required, medical office experience preferredKnowledge of keyboarding, data entry and basic computer skills, including Microsoft Office productsFosters effective working relationships with all health care team members, patients and othersBenefits:Medical/Vision, Dental/Orthodontia, 401(k), Employer Paid Long Term Disability Insurance, Employer Paid Life & Accidental Death & Dismemberment Insurance, Employer Paid Maternity Leave, Voluntary Short Term Disability Insurance, Voluntary Life Insurance, Voluntary Long Term Care, Flexible Spending Medical, Dependent Care, & Transportation Accounts, Paid Time Off & Holidays, Life Balance, Employee Assistance Program, Childbirth Education Classes & Breastfeeding SupportSalary Range/Equity Pay Analysis:Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience to ensure your offer is reflective of all directly related and equivalent experience. Please be specific with dates of positions, skills, and educational experiences related to the job you are applying for within your application materials.Women's Healthcare Associates, LLC is an equal opportunity employer.Oregon employers are required by a number of state and federal agencies to display a variety of workplace notices and posters, including:Federal Family and Medical Leave Act: https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdfOregon Family Leave Act: www.oregon.gov/boli/TA/docs/oflaposter2016englishlarge.pdSERVICE | DIVERSITY | INTEGRITY | EXCELLENCE | TEAMWORK | BELONGING | WELLBEING