Medical Receptionist I, Foot and Ankle

Park Nicollet Health Services; Saint Louis Park (MN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider is seeking a Medical Receptionist I for the Foot and Ankle team. This full-time role involves managing incoming calls, greeting patients, and supporting clerical duties. Ideal candidates will have related experience and strong communication skills, contributing to excellent patient care.

Benefits

Medical and dental insurance

Retirement plans

Paid time off

Tuition reimbursement

Employee assistance programs

Onsite clinic

Qualifications

• 6 months related experience required.
• Knowledge of age-related growth and development principles necessary.
• Comfort in asking patients for copays.

Responsibilities

• Handle incoming calls while maintaining availability.
• Greet patients, collect co-pays, and schedule follow-up appointments.
• Support departmental clerical duties.

Skills

Accurate computer/keyboarding skills

Strong verbal communication skills

Customer service skills

Listening skills

Tools

PC

telephone and headsets

printer

photocopier

fax machine

Job description

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Join to apply for the Medical Receptionist I, Foot and Ankle role at Park Nicollet Health Services

JOB DESCRIPTION

Park Nicollet is looking to hire a Medical Receptionist I to join our Foot and Ankle team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary:

1. Call Center: If an employee’s main tasks are dedicated to incoming calls in a Call Center environment; the primary purpose of this position is to handle incoming calls while maintaining a minimum of 93% availability of staffed sign rapidly and accurately on time during scheduled hours. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department.
2. Front Desk: The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties.

Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care.

Work Schedule: Fulltime 1.0 FTE. Monday through Friday 8am-4:30pm. Hours may vary depending on opening assignment 7:30am-4pm.

Required Qualifications:

• 6 months related experience
• Accurate computer/keyboarding skills required.
• Knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.
• Proficiency in operation of equipment: telephone and headsets, PC, printer, photocopier, fax machine.

Preferred Qualifications:

• Some medical background preferred.
• Strong verbal and written communication skills.
• Human relations sensitivity and customer service skills.
• Listening and telephone etiquette skills.
• Knowledge of medical terminology desirable.
• Comfort in asking patients for copays and race collection.
• Ability to promote and maintain good patient relations and confidentiality.
• Ability to work in a fast-paced and structured environment.
• Ability to sit and key for long periods.

Benefits: Park Nicollet offers a competitive benefits package including medical and dental insurance, retirement plans, paid time off, tuition reimbursement, employee assistance programs, onsite clinic, and more.