Medical Receptionist I

Women's Healthcare Associates, LLC; Portland (OR); On-site; USD 50,000 - 66,000; Full time

Job summary

Join a leading healthcare organization as a Medical Receptionist I, where you'll greet patients, manage appointments, and process billing. This entry-level role requires a high school diploma and customer service experience. Enjoy a supportive work environment that values teamwork and compassion. Full-time role with benefits including health insurance and paid time off.

Benefits

Medical/Vision Insurance

Dental Insurance

401(k) Plan

Paid Time Off

Flexible Spending Accounts

Qualifications

• High school diploma or GED required.
• Customer service experience required.
• Knowledge of keyboarding and data entry.

Responsibilities

• Greets patients and answers phones.
• Records and collects co-pays and updates patient information.
• Ensures reception area is clean.

Skills

Customer service

Multi-tasking

Basic computer skills

Data entry

Education

High school diploma or GED

Tools

Microsoft Office

Job description

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At WHA, we're a team, passionate about humanizing healthcare. We're inspired by the diverse stories, strength and resilience of our patients and the unique choices they make in pursuing health for themselves and their families. We envision a world where every person has the opportunity to achieve their optimal health and we're here to support that journey with personalized, culturally competent care and knowledge.

We are looking for a friendly and compassionate person to welcome and greet patients, schedule appointments, collect co-pays and answer phones.

• This is a 40 hr/wk position, Monday-Friday, with some evenings and weekends required.
  
  

DUTIES

• Greets patients and visitors in person or on the telephone, answers or refers questions to the appropriate recipient.
• Records and collects co-pays, deposits, and account payment and prints receipts.
• Notifies clinical or other appropriate WHA staff of patient's arrival.
• Obtains records, performs data entry, verifies and updates personal, health, billing and insurance information.
• Scans and updates insurance information into patient's account.
• Examines patient's electronic medical record and demographics for required information for the next day appointments. Notes missing information, co-pays, or balances due on patient account per WHA guidelines. Collects the necessary information when patient arrives for their appointment.
• Ensures reception area and waiting room are clean and neat.
  
  

Qualifications

• High school diploma or GED required
• Ability to multi-task and prioritize efficiently
• Customer service experience required, medical office experience preferred
• Knowledge of keyboarding, data entry and basic computer skills, including Microsoft Office products
• Excellent people skills a must!
  
  

WHA is 2023's #1 Largest Women-Owned Business in Oregon and Clark and Skamania Counties from the Washington-Portland Business Journal.

Benefits: Medical/Vision, Dental/Orthodontia, 401(k), Employer Paid Long Term Disability Insurance, Employer Paid Life & Accidental Death & Dismemberment Insurance, Employer Paid Maternity Leave, Voluntary Short Term Disability Insurance, Voluntary Life Insurance, Voluntary Long Term Care, Flexible Spending Medical, Dependent Care, & Transportation Accounts, Paid Time Off & Holidays, Life Balance, Employee Assistance Program, Childbirth Education Classes & Breastfeeding Support

Salary Range/Equity Pay Analysis: Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience to ensure your offer is reflective of all directly related and equivalent experience. Please be specific with dates of positions, skills, and educational experiences related to the job you are applying for within your application materials.

Women's Healthcare Associates, LLC is an equal opportunity employer.

Required

Oregon employers are required by a number of state and federal agencies to display a variety of workplace notices and posters, including:

• Federal Family and Medical Leave Act: https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf
• Oregon Family Leave Act: www.oregon.gov/boli/TA/docs/oflaposter2016englishlarge.pd
  
  

SERVICE | DIVERSITY | INTEGRITY | EXCELLENCE | TEAMWORK | BELONGING | WELLBEING

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Other

Job function

• Job function

  Health Care Provider

• Industries

  Medical Practices

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