Medical Receptionist - Guilford, CT

Rincon Law Group, P.C.; Guilford (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading community-based medical group is seeking a friendly and detail-oriented Medical Receptionist to join their team in Guilford, CT. The role involves scheduling appointments, greeting patients, and ensuring smooth office operations. Candidates should have a high school diploma and relevant customer service experience, with opportunities for professional development and a comprehensive benefits package.

Benefits

Comprehensive benefits package

Incentive and recognition programs

401k contribution

Qualifications

• 2+ years of customer service experience or 1+ years of healthcare related experience.
• 1+ years of experience with Microsoft Office.
• Experience as a receptionist in a healthcare setting preferred.

Responsibilities

• Schedule and triage appointment requests according to protocols.
• Greet patients and conduct check-in process.
• Close payment batches at the end of each shift.

Skills

Customer Service

Communication

Detail Orientation

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together.

ProHealth Physicians (Guilford Family Medicine) has an immediate opening for a friendly, patient focused, and detail oriented Medical Receptionist to join our team.

Schedule (Full-Time): Monday-Friday, with flexibility required to work between the hours of 7:30am-5:30pm.

Location: 1445 Boston Post Rd. Guilford, CT. May be asked to float to local practices in the region for coverage.

Primary Responsibilities:

• Schedule and triage appointment requests for urgency according to approved protocols consistent with ProHealth's Appointment and Scheduling Guidelines. Consult a medical assistant or licensed clinician for clinical decision making whenever necessary


• Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians


• Greet patients and conduct check-in process


• Monitor daily reminder call logs to reschedule appointments as needed


• Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits


• Close payment batch(es) at the end of each shift, assemble and balance batch(es) according to ProHealth cash control procedures


• Maintain knowledge of current OSHA and ProHealth policies


• Assist coworkers as needed to ensure smooth office operation and delivery of excellent service through teamwork


• Perform other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)


• 2+ years of customer service experience or 1+ years of healthcare related experience


• 1+ years of experience with Microsoft Office

Preferred Qualifications:

• Experience as a receptionist in a healthcare setting


• Experience working with Epic


• Previous primary care experience

The salary range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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