Medical Receptionist - Gilbert, AZ

Advancedderm; Gilbert (AZ); On-site; USD 2,066,400 - 2,617,440; Full time

Benefits offered by this job

Incentive pay up to $2/hr

Paid holidays and time off

Benefits package: medical, dental, STD

401(k) matching

Employee discount up to 40%

Job summary

ADCS Clinics LLC seeks a Medical Receptionist to join the dermatology practice family. You will greet patients, manage front desk workflows, verify insurance, and support scheduling while maintaining accurate records and professional communication.

The role emphasizes exceptional customer service, organization, and teamwork in a fast-paced clinical environment. Training provided and benefits offered.

Qualifications

• High School diploma or equivalent.
• Knowledge of medical terminology and insurance policies preferred.
• Typing speed around 40 wpm.
• Proficiency in Word and Excel required.
• Personable, dependable with strong organizational, verbal and written communication skills.
• Positive attitude with excellent customer service.

Responsibilities

• Facilitate efficient and timely patient check-in and rooming.
• Greet patients professionally and provide necessary forms.
• Verify insurance IDs and driver licenses; assist front office tasks.
• Support Office Manager and business admins in operations.
• Pull and file patient records; handle calls and scheduling support.
• Assist with new patient chart setup and other duties as assigned.

Skills

Customer service

Clinical skills

Verbal communication

Written communication

Education

High School diploma

Tools

Microsoft Word

Microsoft Excel

Job description

Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024. Advanced Dermatology and Cosmetic Surgery’s mission is to deliver the highest quality patient care and experience in dermatology and aesthetic services. We are currently seeking candidates with exceptional customer service and clinical skills to join our team as a Medical Receptionist. We strive to create a career destination that feels more like family than work. You will be working with a team of professionals for a well-known, highly regarded dermatology practice who puts our patients above all else.

We offer a competitive compensation and benefits package, including:

• Incentive plans with additional earning opportunity up to an additional $2 more per hour!
• Paid holidays, vacation, floating holiday, AND personal time off
• Benefits packages, including medical, dental, STD, LTD, Life, and other voluntary benefit offerings (for employees working 30+ hours per week)
• Up to 40% off products and cosmetic procedures
• 401(k)matching

Duties include but are not limited to:

• Facilitating the efficient and timely entry of the patient to the office setting;
• Greeting all patients in a professional manner;
• Handing out appropriate literature and information & forms to be filled out by patient; checking for accuracy and completion;
• Copying insurance ID cards and driver's licenses as well as several other general office activities related to medical practice.
• This person will also support the front office business administrators, and the Office Manager, in various operations areas and tasks.
• This person will be responsible for pulling and filing patient records; frequent telephone communication with patients including outreach and scheduling support; new patient chart set-up; other duties as assigned by the Office Manager.

Other duties may include:

• Screening patients and employees daily upon entry
• Checking patients In and Out
• Rooming patients and keeping social distancing guidelines
• Wearing proper Personal Protective Equipment (PPE)
• Sanitizing and cleaning respective areas as needed

Requirements include:

• High School level education
• Knowledge of medical terminology, medical computer programs and insurance policies preferred
• Type 40 wpm
• Proficiency in Word and Excel are required
• The position requires someone who is personable, dependable, and responsible, with excellent organizational as well as verbal and written communication skills
• Must have a positive attitude with impeccable customer service skills

ADCS Clinics LLC participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.