Medical Receptionist - Gastroenterology

Trinity Health; Springfield (MA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Great benefits effective day 1

Career growth and advancement potential

Diverse and inclusive culture

Job summary

Trinity Health is seeking a dedicated professional to join our Gastroenterology Specialty Practice in Springfield, MA. The full-time position involves greeting patients, handling phone communications, and scheduling appointments to ensure efficient service delivery.

The ideal candidate will have a high school diploma and experience in a medical office. Excellent keyboard skills and proficiency in Microsoft Office are essential. We're proud to offer great benefits from day one and foster a diverse and inclusive culture.

Qualifications

• Experience within a medical office or billing department preferred.
• Requires proficiency in a Windows based computer environment and Microsoft Office.
• Accuracy and dependability required.

Responsibilities

• Greets and communicates with patients via phone or in person.
• Answers telephones and processes calls timely.
• Schedules patient appointments based on department protocols.

Skills

Excellent keyboard skills

Professional communication

Knowledge of patient billing

Education

High school diploma or equivalent

Tools

Microsoft Office

Windows-based computer environment

Job description

Ready to succeed in a fast-paced, high-energy environment? Join our Gastroenterology Specialty Practice and use your skills to make a meaningful difference for patients every day.

Full time.

Day Shift.

Responsibilities

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
• Schedules patient appointments based on department protocols in order to maximize provider productivity.

Minimum Qualifications

• High school diploma or equivalent.
• Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred.
• Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required.

Position Highlights And Benefits

• Day Shift. 40 hours - hours may vary.
• Great benefits effective day 1!
• Patient-centric environment.
• Career growth and advancement potential.
• Diverse and inclusive culture.

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.