Medical Receptionist (Full-time) - Multi-Specialty Clinic (Louisville, CO)

Boulder Medical Center Private Corp; Boulder (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is looking for a dedicated Medical Receptionist to join their friendly team. This full-time position offers a chance to work in a positive environment while making a meaningful impact on the community. The role involves managing patient appointments, providing excellent customer service, and utilizing electronic medical records systems. Ideal candidates will possess strong communication skills, professionalism, and a neat appearance. Join a respected medical group that values its employees and offers opportunities for growth in the healthcare field.

Qualifications

• Must have excellent customer service and communication skills.
• Knowledge of medical terminology and HIPAA compliance preferred.

Responsibilities

• Answers phone calls and evaluates patient needs for appointments.
• Schedules, reschedules, and cancels appointments as needed.

Skills

Customer Service Skills

Communication Skills

Data Entry Skills

Judgment and Discretion

Medical Terminology Knowledge

Bilingual (Spanish)

Education

High School Diploma

Associates Degree in Business or Healthcare Administration

Tools

Electronic Medical Records System

Job description

Medical Receptionist (Full-time) - Multi-Specialty Clinic (Louisville, CO)

• Job Tracking ID: ex.2025-070-ND
• Job Location: Louisville, CO
• Job Level: Any
• Level of Education: Any
• Job Type: Full-Time/Regular
• Date Updated: 04/18/2025
• Years of Experience: Any
• Starting Date: ASAP
• Salary: $16.69 to $21.70/hour

Are you seeking a professional opportunity that offers a friendly and positive work environment where you can work with helpful colleagues? Do you want to make a positive impact on your community while advancing your career? Look no further than Boulder Medical Center (BMC)!

BMC is a local, independent, and physician-owned medical group with over 20 primary and specialty care departments, 90 providers, and 325+ clinical and support professionals. Since our founding by 10 physicians in 1949, we have grown and evolved to meet the needs of Boulder County and beyond.

We currently have clinics located in Boulder (2 locations), Louisville, Longmont, and Erie.

Summary:

Boulder Medical Center (BMC) is seeking customer service oriented candidates to join our Receptionist team! This position is benefit eligible working full-time 40 hours per week Monday - Friday and is based at our BMC Louisville location (80 Health Park Dr., Suite 100, Louisville, CO 80027).

Job Duties:

• Answers the telephone promptly, evaluating patient needs to determine appointment type.
• Summarizes appointment details prior to ending the phone call.
• Manages all phone functionalities such as transfers, placing callers on hold, forwarding phone to afterhours message system, etc.
• Accurately records patient name, numbers and demographic information using correct spelling and punctuation.
• Schedules/reschedules/cancels appointments according to provider preference and scheduling protocol.
• Navigates and operates Electronic Medical Records system, arriving patient for appointments and inputting relevant information as needed.

Experience and Skills

• Must use good judgment, professionalism and discretion when screening telephone calls, answering inquiries and relaying appropriate information.
• Ability to work under pressure and maintain phone etiquette using tact and diplomacy.
• Must have excellent customer service and communication skills.
• Strong computer and data entry skills.
• Must possess strong grammar and spelling ability as well as the ability to read, write and understand the English language.
• Neat, well-groomed appearance and courteous manner.
• Knowledge of medical terminology and HIPAA compliance, preferred.

Education

• High school diploma or equivalent
• Associates Degree or some college coursework in Business or Healthcare Administration, preferred.

Experience

• One (1) year of previous work experience involving public contact, preferably with heavy phone experience.
• Previous experience with patient scheduling in a hospital or clinic setting, preferred.
• Bi-lingual ability (Spanish), a plus.

The starting hourly pay range for this position is commensurate with experience:

• $17.19 - $22.92/hour (full pay range is $17.19 - $25.79)

This position will be posted for a minimum of three days, subsequently until filled.