Medical Receptionist - Full Time, days (Eastwick)

Trinity Health Mid-Atlantic; Philadelphia (Philadelphia County); On-site; USD 35,000 - 45,000; Full time

Job summary

Mercy Fitzgerald Hospital is seeking a full-time Medical Receptionist to join their Eastwick Team. In this role, you will manage incoming calls, schedule appointments, and maintain patient records while ensuring confidentiality. The position offers competitive salary and comprehensive benefits, supporting our mission of delivering compassionate care.

Benefits

Medical, Dental, & Vision Coverage

Retirement Savings Program

Paid Time Off

Tuition Reimbursement

Free Parking

Qualifications

• 1+ year of physician office experience preferred.

Responsibilities

• Operates telephone system and schedules appointments.
• Maintains patient records and collects patient charges.
• Ensures confidentiality of medical information.

Skills

Customer Service

Data Entry

Communication

Education

High School Diploma or equivalent

Job description

Employment Type:

Full time

Shift:

Description:

Mercy Fitzgerald Hospital, a member of Trinity Health, Mid-Atlantic, is looking for a Medical Receptionist to join our Eastwick Team!

Shift: Full-time, days

The Medical Receptionist operates multiline line telephone system to answer incoming calls and directs callers to appropriate personnel. Sorts incoming mail and dispatches outgoing mail. Schedules appointments for employer or other employees for patients by mail, phone, or in person. Shows computer knowledge including operating a practice management system, internet accessibility and data entry.

• Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
• Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
• Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
• Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
• Contributes to team effort by accomplishing related results as needed.

Requirements:

• High School Diploma or equivalent (required)
• 1+ year of physician office experience (preferred)

We offer a competitive salary and comprehensive benefits including:

• Medical, Dental, & Vision Coverage
• Retirement Savings Program
• Paid Time Off
• Tuition Reimbursement
• Free Parking
• And more!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.