Medical Receptionist - Full Time - Days

Crisp Regional; Warwick, Cordele (GA, GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Crisp Regional Hospital, Inc. seeks a Medical Receptionist to join the Physician Services team in Georgia. You will provide clerical and administrative support, schedule appointments, manage records, and assist with patient billing submissions for reimbursement.

The role emphasizes accuracy, teamwork, and efficient office operations, with daily tasks including greeting patients, entering data into the EHR, and coordinating with the Financial Services department to optimize reimbursements.

Qualifications

• High school diploma or GED; Associate’s degree or Medical Assistant program preferred.
• Up to one year of related work experience or equivalent education and training.
• Current valid driver’s license and proof of insurance.

Responsibilities

• Provide clerical and administrative support to medical office staff.
• Enter and track timely submission of patient paperwork, orders and billing information.
• Coordinate with Financial Services to maximize reimbursement for services rendered.
• Prepare medical office financial reports and submit to Financial Services within established timeframes.
• Receive patient payments and prepare daily deposits.
• Requisition supplies and maintain medical office inventory.
• Greet and register patients in the EHR; schedule appointments; maintain patient charts.
• Schedule referrals and assist physicians with reports and coordination of events.

Skills

Customer service

Clerical skills

Organizational skills

Education

High school diploma or GED

Associate’s degree or Medical Assistant program (preferred)

Tools

EHR (Electronic Health Records)

Job description

Under the leadership of the Manager, Physician Services, the Medical Receptionist is an active member of the Physician Services team that delivers office support consistent with the strategic vision, goals, philosophy and direction of Physician Services and CRHS. The Medical Receptionist provides clerical and administrative support to the medical office staff, maintaining files and records, scheduling office appointments and preparing reports or other documents as directed. The Medical Receptionist ensures that the medical office operates in an efficient manner and collects, verifies and submits patient billing information for reimbursement.

Basic Qualifications:

• Education:

Requires a high school diploma with an emphasis in Office Occupations and Administrative Skills or a GED state certification. A business office school, Medical Assistant program or Associate’s degrees is preferred.

• Experience:

Requires up to one year of work-related on-the-job experience or any equivalent combination of education, training and experience.

• Licensure, Registrations & Certifications:

Requires and maintains a current and valid driver’s license and proof of insurance.

• Provides clerical and administrative support to the medical office staff ensuring it operates efficiently.
• Enters and tracks the timely submission of patient-related paperwork, supplemental orders and billing-related information.
• Coordinates with Financial Services billing-related issues to ensure the maximum reimbursement for services rendered is obtained.
• Prepares medical office financial reports and submits reports to Financial Services according to established procedures and within established timeframes.
• Receives patient payments and prepares daily deposit for funds received according to established procedures.
• Requisitions from CRHS all required office and medical supplies, and places them into the medical office inventory once received.
• Promotes teamwork on a daily basis by encouraging communication and reporting problems and concerns to the Director, Physician Services.
• Assists the physicians with reports and correspondence as directed.
• Assists with the coordination of medical office sponsored special events, meetings, seminars, educational or training programs.
• Ensures the office’s physical space Is well maintained and provides a comfortable, safe and secure environment for all patients’, guest and staff.
• Greet and register patients in EHR.
• Responsible for patient paperwork completion.
• Insurance verification.
• Petty cash reconciliation.
• Answer incoming calls, take messages or transfer to desired extension.
• Post daily charges when applicable.
• Schedule appointments and maintain patient charts.
• Contact patients of upcoming appointments
• Schedule incoming referrals.
• Performs other related job duties as assigned.

Equal Opportunity Employer
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