Medical Receptionist - Full Time

Therapy Partners Group; Fresno (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A healthcare provider is seeking a full-time Medical Receptionist for their Fresno location. The ideal candidate must be bilingual in English and Spanish and possess strong customer service skills. Responsibilities include answering phones, greeting patients, and scheduling appointments. A high school diploma is required, and familiarity with practice management systems is a plus. This role offers an hourly wage starting at $19.00.

Qualifications

• Must be 18+.
• Practice Management System knowledge.
• Ability to maintain confidential documents.

Responsibilities

• Greets patients and maintains a welcoming relationship.
• Answers phones and greets patients professionally.
• Schedules initial evaluations and follow-up visits.

Skills

Bilingual in English and Spanish

Customer service skills

Microsoft Office knowledge

Active listening

Education

High School diploma or equivalent

Tools

Raintree PMS

Job description

Join to apply for the Medical Receptionist - Full Time role at Therapy Partners Group

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Join to apply for the Medical Receptionist - Full Time role at Therapy Partners Group

Starting Hourly: $19.00 per hour

Starting Hourly: $19.00 per hour

Barrows Physical Therapy, a member of Therapy Partners Group, has been the premier provider for outpatient orthopedics serving Fresno, Madera and surrounding communities for over 20 years. We are known for providing the highest quality care for our patients and our team of highly skilled physical therapists who are honored and delighted to help patients reach their goals.

Currently, we are looking for a full time Medical Receptionist for our E Bullard Ave location in Fresno.

Schedule needed: Monday - Thursday 7:00am - 5:00pm & Friday 8:00am - Noon

• Bilingual in English and Spanish
  
  

Essential Position Duties

• Greets warmly and maintains a friendly, welcoming relationship with all patient care coordinators, and any external connections.
• Clearly communicates with all staff, including clinical and corporate employees, in a friendly and courteous manner
• Responsible for answering phones and greeting patients with the utmost professionalism and care in a timely manner and returning VMs same day received. Will maintain higher than 85% answer call rate.
• Participates in and adheres to, as required, the HIPAA Policies and Procedures of Therapy Partner Group
• Escalates patient issues and concerns, as needed, to local Clinical leadership and Regional Front Office management.
• Scheduling patient’s initial evaluations and follow up visits through plan of care
  
  

Minimum Position Requirements

Knowledge, Skills, and Abilities

• Thorough knowledge of Microsoft Office; Raintree PMS experience is a +Plus
• Possess strong relationship building and customer service skills
• Ability to maintain confidential documents
• Ability to demonstrate active listening by asking clarifying questions, identify and share relevant information and solicit feedback from others and give and receives feedback objectively.
• Possess strong team player attributes
• Ability to multi-task responsibilities while maintaining a positive and friendly atmosphere with the patients near by
  
  

Education And Experience

Education: High School diploma or equivalent (Must be 18+)

Experience: Practice Management System knowledge, patient scheduling capabilities and insurance plan understanding.

Physical Requirements And Working Conditions

Requires prolonged sitting, some walking, bending, stooping, reaching, and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, telephone, calculator, and other equipment. Requires normal range of hearing and eyesight to record, prepare and present reports.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Physical, Occupational and Speech Therapists

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