Medical Receptionist / Front Desk Job

FYZICAL Therapy & Balance Centers; Monroe (NC); On-site; USD 27,000 - 36,000; Full time

Job summary

FYZICAL Therapy & Balance Centers in Monroe, NC is seeking a friendly Medical Front Office Receptionist to welcome patients, answer calls, schedule appointments, and manage front desk operations in a busy clinical setting.

You will be the first and last point of contact for patients, handling check-ins, basic administrative tasks, and coordinating with clinical staff to ensure a smooth patient experience. Strong communication, computer skills, and a positive, professional demeanor are essential.

Qualifications

• H.S. grad or equivalent.
• Authorization to work in the U.S. required.
• High school diploma or GED.
• Must be authorized to work in the U.S.

Responsibilities

• Skilled at handling incoming calls
• Strong communication skills required
• Comfortable with computers, ability to handle uploading and downloading files as well as navigating email
• Competent phone skills
• MS Suite familiarity, including Instant Messenger, Excel, and Word
• Able to effectively communicate with others
• Basic computer skills including email navigation and downloading/uploading files
• Familiarity with principles of Excel; able to use Word and Instant Messenger

Skills

Strong communication

MS Office familiarity

Phone etiquette

Basic computer skills

Customer service

Education

High school diploma or GED

H.S. grad or equivalent

Authorization to work in the U.S.

Tools

MS Office

Excel

Word

Instant Messenger

Job description

Medical Receptionist / Front Desk Job – Monroe, NC 179440

Why You'll Love This Job

Do you have a passion for helping others and enjoy being the welcoming face of a professional medical office? FYZICAL Therapy & Balance Centers, a leading physical therapy and wellness company, has an immediate opening for a dedicated Medical Front Office Receptionist to join our team at one of our premier locations in the Indian Trail - Monroe- Matthews area of Union County. This role is a perfect fit if you thrive in a fast-paced environment and want to make a real difference in patients' lives!

As the first and last person our patients see when they enter and leave one of our cutting-edge facilities, your role is central to creating a positive, supportive experience. You'll join a high-performing team dedicated to helping our patients get back to the lives they love. We are committed to changing the physical therapy industry by providing innovative, non-traditional, and individualized treatment plans.

Why Join the FYZICAL Family?

We are not your traditional physical therapy clinic. As part of the FYZICAL family, you will:

• Accelerate your career growth with a company that is experiencing substantial, innovative growth.
• Work with an ownership team and clinical staff fully invested in your success.
• Enjoy the easy flow of a supportive, collaborative team that succeeds together.
• Access unparalleled continuing education and advancement opportunities.
• Utilize state-of-the-art technology in our cutting-edge facility.

Responsibilities

• Skilled at handling incoming calls
• Strong communication skills required
• Comfortable with computers, ability to handle uploading and downloading files as well as navigating email
• Competent phone skills
• MS Suite familiarity, including Instant Messenger, Excel, and Word
• Able to effectively communicate with others
• Basic computer skills including email navigation and downloading/uploading files
• Familiarity with principles of Excel; able to use Word and Instant Messenger

Skills & Qualifications

• H.S. grad or equivalent
• Authorization to work in the U.S. required
• High school diploma or GED
• Must be authorized to work in the U.S.