Medical Receptionist/Front Desk Coordinator

MORE Physical Therapy, Inc.; San Mateo (CA); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player in physical therapy is seeking a dedicated Medical Receptionist to join their team. This part-time role, located in the heart of Foster City, involves providing exceptional customer service, managing patient appointments, and supporting office administration. The ideal candidate will thrive in a dynamic environment, showcasing strong multitasking abilities while ensuring a welcoming atmosphere for patients. With a commitment to empowering patients and a focus on personalized service, this opportunity offers a chance to be part of a passionate team dedicated to making a difference in the community.

Benefits

Paid sick time

Qualifications

• Minimum of one year of receptionist experience in a healthcare setting required.
• Strong customer service skills and attention to detail are essential.

Responsibilities

• Provide exceptional customer service and coordinate patient appointments.
• Handle intake process and manage patient data in EMR system.

Skills

Customer service

Computer literacy

Attention to detail

Written and verbal communication

Collaboration and teamwork

Familiarity with private and workers compensation insurance

Tools

EMR system

Job description

MORE Physical Therapy, Inc. seeks an experienced Medical Receptionist to handle patient-facing duties as well as general office administration. The ideal candidate is someone who thrives in a job that includes significant amounts of multi-tasking but is also skilled in providing attentive personalized service. We currently have an opening for a part-time Medical Receptionist/Front Desk Coordinator at our clinic in Foster City.

JOB SUMMARY:

1. Provide exceptional customer service to ensure patient satisfaction
2. Answer heavy phones
3. Conduct intake process facilitating prompt access to care
4. Coordinate and schedule patient appointments
5. Check patients in and out
6. Collect co-payments
7. Ensure all reports, documents and data are sent or received in a timely manner
8. Enter patient data in EMR system
9. Collaborate effectively with co-workers and referring physician offices
10. Support Clinic Manager in office coordination and organization

KEY COMPETENCIES:

1. Customer service
2. Computer literacy
3. Attention to detail
4. Written and verbal communication
5. Collaboration and teamwork
6. Familiarity with private and workers compensation insurance
7. A minimum of one year of receptionist experience in a healthcare setting required

BENEFITS:

1. Paid sick time

This is a part-time position; Tuesday and Thursday between the hours of 8:30 AM and 5:00 PM

ABOUT MORE PHYSICAL THERAPY, INC:

At MORE our passion is empowering patients to return to play, return to work, and return to life! With a clinical emphasis on manual therapy and exercise intervention, MORE has been a leader in delivering orthopedic and sports rehabilitation in the south San Francisco Bay Area and Peninsula since 1988.