Medical Receptionist - Float (east side)

HealthPartners; Woodbury (MN); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement program

Tuition reimbursement

Employee assistance program

Onsite clinic

Job summary

HealthPartners is seeking a Medical Receptionist to join our orthopedic frontline team. The role involves greeting patients, collecting co-pays, scheduling follow-up appointments and referrals, and supporting clerical duties to ensure a smooth patient experience.

The Medical Receptionist float will report to a 3-4 site region on the east side, with schedules built 2-3 months in advance. Strong computer skills and excellent communication are essential, with potential weekend shifts.

Qualifications

• 6 months related experience.
• Accurate computer/keyboard skills required.
• Knowledge of age-related growth and development principles for patient safety.
• Proficiency with telephone, headset, PC, printer, copier and fax machine.

Responsibilities

• Greet patients at check-in and acknowledge their needs.
• Collect co-pays and assist with billing processes.
• Schedule follow-up appointments and referrals.
• Support departmental clerical duties to maintain smooth operations.

Skills

6 months related experience

Accurate keyboarding

Telephone and headset operation

Proficient in PC, printer, copier, fax

Job description

TRIA is looking to hire a Medical Receptionist to join our orthopedic frontline team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary

The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties.

The Medical Receptionist float will primarily report to a 3-4 site region on the east side, and could potentially be outside of that based on staffing needs, schedule is built out 2-3 months in advance.

Work Schedule

Work hours will vary based on operational needs. Shifts are scheduled between 6:45 a.m. and 8:00 p.m. Monday through Friday, and between 7:30 a.m. and 8:00 p.m. on weekends.

Required Qualifications

• Education, Experience or Equivalent Combination: 6 months related experience
• Licensure / Registration / Certification: NA
• Knowledge, Skills, and Abilities:
  • Accurate computer/keyboarding skills required.
  • Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.
  • Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine.

Preferred Qualifications

• Education, Experience or Equivalent Combination: Some medical background preferred.
• Licensure / Registration / Certification: NA
• Knowledge, Skills, and Abilities:
  • Strong verbal and written communication skills
  • Human relations sensitivity and customer service skills
  • Listening and telephone etiquette skills
  • Medical terminology knowledge desirable
  • Comfort in asking patients for copays and race collection.
  • Ability to promote and maintain good patient relations and patient confidentiality.
  • Ability to work in a fast-paced and structured environment.
  • Ability to sit for long periods of time.
  • Ability to key for long periods of time.

Benefits

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!