Medical Receptionist Float

Mary Bridge Children's Hospital & Health Network; Tacoma (WA); On-site; USD 25,000 - 30,000; Full time

Job summary

Mary Bridge Children's Hospital & Health Network in Tacoma, WA is seeking a Medical Receptionist Float who serves as the first in-person contact for patients at our clinics. The role supports front office duties across multiple Mary Bridge locations, greeting families, answering phones, scheduling visits, and guiding patients through registration and payment processes.

This full-time daytime position emphasizes excellent customer service, discretion, and professional communication.

Qualifications

• Minimum one year of clerical or receptionist experience.
• Customer service experience preferred.
• Post high school office procedures preferred.
• Certificate may substitute for experience.

Responsibilities

• Greet patients and families as the first point of contact.
• Answer phones, direct calls, and assist patients/families.
• Schedule appointments, register patients, and post payments.
• Maintain front office efficiency and cash handling accuracy.

Skills

Customer service

Clerical work

Front desk

Medical office

Education

Medical Office Assistant certificate

Job description

Mary Bridge Children's Hospital & Health Network

Medical Receptionist Float

Posted 7 Days Ago Full Time Less than 10 Applies

Mary Bridge Children's Hospital & Health Network

Tacoma, WA 98402

Where kids and families are always first

At MultiCare Mary Bridge Children's Hospital & Health Network, caring for kids is more than what we do - it's our purpose. As the state-designated Level II Pediatric Trauma Center and the only pediatric hospital in Washington's South Sound, we provide a comprehensive network of care designed specifically for children and adolescents.

Our vision is to be the safest, highest-quality place for children to receive care, where every child has a medical home and every family feels supported.

FTE: 1.0, Shift: Day, Schedule: Primarily Monday- Friday, occasional evening and weekend hours may be required.

Locations: This position will support our Mary Bridge Pediatric Outreach, Specialty, Urgent Care, and Primary Care Clinics and may be assigned in the following locations:

• Tacoma
• Auburn
• Covington
• Puyallup
• Olympia

Position Summary

The Medical Receptionist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic. Duties include variations of, receptionist duties—greeting patients, answering phones and directing calls, assisting patients/families; scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation/balancing, operating several types of basic office equipment, etc. This is an intermediate level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate phone voice. Internal and external contacts include patients, families, co-workers, physicians and the general public.

Where kids and families are always first

At MultiCare Mary Bridge Children's Hospital & Health Network, caring for kids is more than what we do - it's our purpose. As the state-designated Level II Pediatric Trauma Center and the only pediatric hospital in Washington's South Sound, we provide a comprehensive network of care designed specifically for children and adolescents.

Our vision is to be the safest, highest-quality place for children to receive care, where every child has a medical home and every family feels supported.

FTE: 1.0, Shift: Day, Schedule: Primarily Monday- Friday, occasional evening and weekend hours may be required.

Locations: This position will support our Mary Bridge Pediatric Outreach, Specialty, Urgent Care, and Primary Care Clinics and may be assigned in the following locations:

• Gig Harbor
• Tacoma
• Auburn
• Covington
• Federal Way
• Renton
• Puyallup
• Olympia
• Silverdale

Position Summary

The Medical Receptionist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic. Duties include variations of, receptionist duties—greeting patients, answering phones and directing calls, assisting patients/families; scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation/balancing, operating several types of basic office equipment, etc. This is an intermediate level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate phone voice. Internal and external contacts include patients, families, co-workers, physicians and the general public.

Requirements

• Post high school office procedures preferred
• Minimum one (1) year of clerical and/or receptionist experience; or six (6) months in a medical setting
• Customer service experience
• Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience

About Mary Bridge Children's

For more than 70 years, MultiCare Mary Bridge Children's Hospital & Health Network has cared for children and families across the South Sound. Anchored by an 82-bed pediatric hospital in Tacoma, Mary Bridge offers a Level IV Neonatal Intensive Care Unit, a 24-hour pediatric-only Emergency Department and a state-designated Level II Pediatric Trauma Center.

As a comprehensive pediatric health network, Mary Bridge delivers expert, family-centered care across inpatient, outpatient and specialty services, supported by multidisciplinary teams dedicated to the unique needs of every child and family we serve.

Why Mary Bridge Children's?

Built for children and families

Delivering care designed specifically for kids and the families who support them, with a strong focus on family-centered care.

Award-winning care

Named a Top Children’s Hospital by The Leapfrog Group, earning this national recognition six times in the past eight years, with physicians consistently recognized on Top Doctors lists by Seattle Magazine, Seattle Met and the Tacoma News Tribune.

Growing for the future

A new pediatric hospital and medical office building designed to support the future of children’s care.

Well-being and support

Generous time off, wellness resources and programs designed to help you maintain balance in your work and life.