Medical Receptionist - Eagle Run Clinic

Nebraska Medicine; Omaha (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

Nebraska Medicine is seeking a Medical Receptionist for Eagle Run Clinic to greet patients, answer calls, and schedule/register appointments. This full-time role follows the first shift and supports a busy health center team.

Ideal candidates will provide outstanding customer service, communicate effectively with clinicians and patients, and maintain confidentiality in a fast-paced clinical setting. Benefits include competitive compensation and growth opportunities with Nebraska Medicine.

Qualifications

• Minimum of 16 years of age.
• High level of customer service to physicians, patients and others.
• Ability to work professionally with physicians, clinic staff and patients.
• Demonstrated analytical, prioritization and organizational skills.
• Demonstrated flexibility and dedication to a team environment.
• Effective communication skills.

Responsibilities

• Greet patients and visitors at the check-in desk, in person or via the telephone.
• Answer incoming calls in a professional manner and check in/out patients per protocols.
• Schedule patient appointments and register patients per established procedures.

Skills

Customer service

Communication

Professionalism

Analytical skills

Time management

Education

High school diploma or equivalent

Post-secondary education (1 year)

Nursing Assistant (preferred)

Tools

Microsoft Office

Excel

Job description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift: First Shift (United States of America)

Medical Receptionist - Eagle Run Clinic - Full-time

Position Highlights:

Nebraska Medicine is now taking applications for a talented individual to join us as a Medical Receptionist at Eagle Run Health Center Clinic.

** Updated Resume Required for consideration **

We partner with our physicians, nurses, and other hospital staff to provide the best Serious Medicine and Extraordinary Care available in the region. We are excited to have Forbes Magazine recognize us in their list of America's Top Employers and the Best Employer in Nebraska. Come join us!!

Shift:

• 40 hrs/week / Full Time
• Monday - Friday / First Shift / 7:30 AM - 5:00 PM - Hours varies
• Benefits Eligible
• Location: Eagle Run Health Center - Nebraska Medicine Clinic

Why Work with Nebraska Medicine?

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
• Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
• Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve.
• Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.

Be part of something extraordinary with Nebraska Medicine!

Medical Receptionist - Eagle Run Clinic Description:

Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone). Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols. Responsible for scheduling patient appointments and registering patients.

Required Qualifications:

• Minimum of 16 years of age required.
• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
• Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
• Demonstrated analytical, prioritization and organizational skills required.
• Demonstrated flexibility and dedication to team environment required.
• Effective communication skills required.

Preferred Qualifications:

• High school education or equivalent preferred.
• One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.
• Nursing Assistant or Medical Assistant preferred.
• Knowledge of medical terminology preferred.
• Experience with Microsoft Office, specifically Word and Excel preferred.
• Depending on the position available, fluency in Spanish preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.