Medical Receptionist - DOC Family Medicine Clinic

Nebraska Medicine; Omaha (NE); On-site; USD 30,000 - 45,000; Full time

Job summary

Nebraska Medicine is seeking a Medical Receptionist for the DOC Family Medicine Clinic. This full-time role involves greeting patients, scheduling appointments, and providing exceptional customer service in a fast-paced environment. Join a leading healthcare provider recognized for excellence in patient care and innovative practices.

Benefits

Competitive Benefits including retirement match contribution

PTO accrual

Tuition reimbursement

Qualifications

• Minimum of 16 years of age required.
• Demonstrated ability to provide high-level customer service.
• Ability to work professionally with patients and staff.

Responsibilities

• Greet and welcome patients at the check-in desk.
• Schedule patient appointments and register patients.
• Answer incoming calls professionally.

Skills

Customer Service

Analytical Skills

Organizational Skills

Flexibility

Education

High school education or equivalent

One year post-secondary education in business or medical assistant program

Tools

Microsoft Office

Job description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift :

First Shift (United States of America)

Medical Receptionist - DOC Family Medicine Clinic

Position Highlights :

The Durham Outpatient Center is a patient-centered medical home (PCMH) clinic where we offer comprehensive team based care all in one place.

This clinic offers a fast paced teaching space for ongoing learners working with 40 different providers to help patients meet their healthcare goals.

Full Time | 40 Scheduled Weekly Hours | 1.0 FTE

Monday - Friday | 8AM-5PM

No Weekends, Holiday, or Call Required

Why Nebraska Medicine :

Our shared values reflect who we are and why we’re hereandinclude,Innovation, Teamwork, Excellence, Accountability, Courage and Healing.

• Competitive Benefits including retirement match contribution,PTO accrual, tuition reimbursement
• Lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care
• Forbes Magazine recognizesus in their list of America’s top employers and the best employer in Nebraska

Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone). Responsible for answering incoming calls in a professional manner, and / or checking in / out patients per established protocols. Responsible for scheduling patient appointments and registering patients.

Required Qualifications :

• Minimum of 16 years of age required.
• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal / external customers required.
• Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
• Demonstrated analytical, prioritization and organizational skills required.
• Demonstrated flexibility and dedication to team environment required.

Preferred Qualifications :

• High school education or equivalent preferred.
• One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education / experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.
• Nursing Assistant or Medical Assistant preferred.
• Knowledge of medical terminology preferred.
• Experience with Microsoft Office, specifically Word and Excel preferred.
• Depending on the position available, fluency in Spanish preferred.