Medical Receptionist - Bloomfield, CT - 2275889

UnitedHealth Group; Bloomfield (CT); On-site; Confidential; Full time

Job summary

Join a forward-thinking healthcare organization as a Medical Receptionist, where your role is vital in providing exceptional patient care. You will be responsible for greeting patients, managing check-ins, and ensuring smooth operations within a busy environment. This position offers a chance to work collaboratively with a dedicated team while contributing to the health and well-being of the community. With a focus on professional growth and a supportive atmosphere, this role is perfect for someone who thrives in a dynamic setting and values patient care. Don't miss the opportunity to be part of a mission-driven team that prioritizes equity and diversity.

Benefits

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Education Reimbursement

Employee Stock Purchase

Employee Assistance Programs

Qualifications

• 1+ year of receptionist experience in a healthcare setting.
• Proficient in Microsoft Office and EHR systems.

Responsibilities

• Greet patients, verify info, and schedule appointments.
• Collect payments and maintain patient confidentiality.

Skills

Customer Service

Microsoft Office

EHR Systems

Education

High School Diploma/GED

Tools

EPIC

Job description

Opportunities with ProHealth Physicians

ProHealth Physicians, part of the Optum family of businesses, is committed to sustaining the health and well-being of our community. Join a team that values teamwork, medical resources, and a dedication to exceptional care. Discover the meaning behind Caring. Connecting. Growing together.

Position: Medical Receptionist

ProHealth Physicians (Bloomfield Pediatrics), part of Optum, has an immediate opening for a friendly, patient-focused, and detail-oriented Medical Receptionist. The role involves completing set processes and protocols, working cooperatively with the care team, supporting organizational goals, and delivering excellent customer service.

Schedule: Monday-Friday, 7:45 AM to 5 PM, with one shift until 6 PM. Rotating Saturdays required. Schedule to be determined upon hire.

Location: 6 Northwestern Dr., Bloomfield, CT. One shift per week at Rocky Hill location (546 Cromwell Ave., Rocky Hill, CT).

Primary Responsibilities:

1. Greet patients and conduct check-in, verifying demographic info.
2. Update insurance information as needed.
3. Verify eligibility and flag appointments.
4. Scan insurance cards.
5. Collect co-pays and outstanding balances.
6. Post payments and generate receipts.
7. Acknowledge patients in PM.
8. Schedule appointments following guidelines.
9. Use EHR functionalities for communication and messages.
10. Monitor reminder calls, outreach, and follow-ups.
11. Respond to administrative tasks in the EHR.
12. Scan and index documents, ensuring availability for visits.
13. Close and balance payment batches.
14. Support team operations and excellent service.
15. Maintain patient confidentiality and respectful demeanor.
16. Perform other duties as assigned.

Benefits:

• Paid Time Off and 8 Holidays.
• Medical, Dental, Vision, Life, and Disability insurance options.
• 401(k), Employee Stock Purchase, Education Reimbursement, and discounts.
• Employee Assistance and Referral programs.
• Voluntary benefits like pet and legal insurance.

More info at: http://uhg.hr/uhgbenefits

We offer a rewarding environment with performance recognition, development opportunities, and clear success pathways.

Qualifications:

• High School Diploma/GED or higher.
• At least 1 year of receptionist experience.
• Proficiency in Microsoft Office.
• Reliable transportation and willingness to travel 10%.
• Valid US driver’s license.

Preferred Qualifications:

• Healthcare receptionist experience.
• Experience with EHR systems like EPIC.

Salary range: $16.00 to $28.85/hour, based on full-time employment, experience, and location factors. Benefits and incentives are included.

Our mission is to help people live healthier lives and improve the health system for everyone, emphasizing equity and diversity. We are an Equal Opportunity Employer and drug-free workplace.