Medical Receptionist - BETA Technologies, South Burlington, VT

MH Health Care Services PC; United States; Sur place; USD 28 000 - 33 000; Plein temps

Avantages offerts par ce poste

Health benefits start 1st of month

PTO and paid holidays

Free Marathon health services

401k match

Life and disability insurance

CME support

Résumé du poste

Marathon Health is seeking an organized front office administrator to support our onsite health centers. You will handle reception, scheduling, and patient check-in, while coordinating with clinical staff to ensure smooth daily operations.

The role requires medical office experience, EMR proficiency, and strong MS Office skills. We offer competitive benefits, PTO, and health coverage starting early in employment.

Qualifications

• Experience in a medical office environment is required.
• Associate degree in healthcare preferred.
• Proficient in electronic medical record systems.
• Strong proficiency with Microsoft Teams and Microsoft 365 apps.

Responsabilités

• Answer calls, verify member status, and direct inquiries to medical staff.
• Assist with form completion and referrals to medical staff.
• Greet patients and visitors; manage appointments.
• Schedule appointments to optimize provider time and room use.
• Maintain patient records and ensure HIPAA compliance.
• Handle front desk operations and process co-pays and deposits.

Connaissances

Medical office experience

Electronic medical records

Microsoft Teams

Microsoft 365

Reception & scheduling

Formation

High school diploma or GED

Associate degree in healthcare (preferred)

Outils

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Description du poste

Marathon Health is a leading advanced primary care provider, partnering with employer and union plan sponsors to improve health for millions of Americans. With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon delivers a value-base model that enhances the healthcare experience for members and providers, while driving meaningful cost savings for plan sponsors. Marathon is proud to be certified as a Great Place to Work, reflecting the company's commitment to building an inclusive, high-trust culture where all employees can thrive. Learn more at marathon.health. Be part of something extraordinary. Join Marathon Health's growing clinical team at the BETA Technologies on-site Health & Wellness Center, where healthcare meets innovation. This is a unique opportunity to contribute to a mission-driven organization while partnering with a pioneering leader in the aerospace industry.

Highlights of working at Marathon Health

• Competitive health benefits that start 1st of month after start date
• 15 days of PTO plus paid holidays
• Pay Range: $20.00-24.00/hr (the actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level)
• Schedule: Monday & Wednesday: 7:00a.m. - 4:00p.m. Tuesday & Thursday: 8:00a.m. - 5:00p.m. Friday: 8:00a.m. - 2:30p.m.

ABOUT THE JOB

Provide administrative support at Marathon Health centers. Responsible for front office including reception and general departmental support. Answer calls and greet visitors, assist with preauthorization, appointments and maintain calendars, create professional correspondence and documents, process mail and packages, maintain supplies, collect and reconcile payments.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Answer incoming calls on general office phone, validate member status, answer emails or other electronic messages, respond as appropriate, answer questions and refer questions to medical staff as needed.
• Assist with form completion and refer difficult questions to the medical staff.
• Welcomes patients and visitors by greeting them, in person or on the telephone.
• Optimizes patients' satisfaction, provider time, and room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
• Comforts patients by anticipating patients' anxieties and answering questions.
• Ensures availability of treatment information for the provider by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Responsible for collecting money for co‑pays (clinic specific), reconciling credit cards and preparing deposits.
• May complete prior authorization paperwork for insurance, fax communications for referrals, or perform similar administrative duties.
• Maintain front reception area in a clean and professional looking manner.
• May also be responsible for stocking and re‑stocking office equipment and work with delivery services to manage outgoing and incoming deliveries.
• Assist Medical Assistants with Electronic Medical Record data entry by entering patient information and other information as required.
• May scan and upload forms as necessary.
• Maintain confidentiality of patients and their records and maintain HIPAA regulations and protocol.
• Perform other duties as assigned or required.

QUALIFICATIONS

• High school diploma or general education degree (GED) required and 1-3 years of related professional experience in a medical office environment or equivalent combination of education and experience.
• Associate degree in healthcare or a related field preferred.
• Must be proficient in the use of an electronic medical record system.
• Strong technical expertise using Microsoft Teams and Microsoft 365 including Word, Excel, Outlook, PowerPoint, etc.

DESIRED ATTRIBUTES

• Excellent written and oral communications skills.
• Exceptional customer service skills and ability to promote teamwork.
• Ability to build and maintain trusting relationships by approaching all work with integrity and commitment.
• Excellent time management skills and ability to multi‑task, prioritize work, execute a plan, and meet deadlines.
• Flexibility and adaptive skills with the ability to effectively manage competing priorities in a constantly evolving workplace in a fast‑paced environment.
• A proven record of successfully working with teammates, stakeholders, clients, vendors, and guests.
• Excellent organizational skills and meticulous attention to detail.
• High level of critical thinking, and creative and effective problem‑solving skills.
• Ability to maintain confidential documents and communication and use judgment and discretion.

BENEFITS

• Free Marathon membership for in person and virtual care.
• Employer paid life and disability insurance, and choice in medical/dental plans, vision, employer funded HSA, FSA, and voluntary illness, accident and hospitalization plans.
• Benefits are effective on the first of the month following date of hire.
• Financial Support: Competitive compensation, 401k match, access to financial coaching through our Employee Assistance Program.
• Lifestyle: Paid time off for vacation, sick leave, and more.
• Free Marathon Health services for you and your family, which provides unlimited, free primary care, routine labs, select prescriptions, vaccinations, and virtual mental health care for you and your family.
• Choice of 2 medical plans, 2 dental plans, and vision coverage, unlimited free mental health benefits and EAP resources, rewards for challenges and healthy lifestyle activities.
• Family‑Friendly & Reproductive Health Benefits: Family‑building and hormonal health benefits and paid parental leave.
• Time‑Based Benefits: Generous PTO or FTO, Paid Holidays + A Day for What Matters.
• Company paid Basic Life and Disability insurance, Supplemental Life, Spending Accounts, 401(k) with employer match and graded vesting.
• Continuing Medical Education (CME) for maintaining and strengthening the knowledge, skills, and expertise of our health center teammates, as applicable.

Equal Employment Opportunity

Marathon Health provides equal employment opportunities to all teammates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Marathon Health is committed to providing access and reasonable accommodation in its employment for individuals with disabilities. To request disability accommodation in the application process, contact [e-mail].

Safety Notice

Marathon Health will never ask a candidate for personal identifiable information (date of birth, social security number, driver’s license information, etc) via email or messenger tools, or for a financial deposit of any kind.