Medical Receptionist at Huntsville Hospital Urgent Care

Urgent Team; Decatur (AL); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking healthcare provider as a Medical Receptionist, where you will play a vital role in ensuring patients receive exceptional service. This position involves greeting patients, managing patient files, and providing crucial support to both patients and medical staff. You will work in a dynamic environment with a rotating schedule that balances weekday and weekend shifts. As part of a dedicated team, you will help maintain a welcoming atmosphere while adhering to health and safety protocols. This is an excellent opportunity to contribute to a quality healthcare experience in a growing organization that values its employees and offers comprehensive benefits.

Benefits

Medical, Dental, and Vision Options

Retirement savings plans

Paid Time Off

401K plan with company contribution

No-Cost Office Visits

Generous discounts on billable services

Qualifications

• High school diploma or equivalent required.
• Prior experience in a medical office setting is preferred.

Responsibilities

• Greet patients and assist with the registration process.
• Handle multi-line phones and maintain patient files.
• Collect insurance information and process payments.

Skills

Customer Service

Communication Skills

Basic Computer Skills

Multi-line Phone Handling

Education

High School Diploma or Equivalent

Tools

Electronic Medical Records Software

Job description

Medical Receptionist at Huntsville Hospital Urgent Care

Job Category: Front Desk

Requisition Number: MEDIC010079

Posted: January 31, 2025

Employment Type: Full-Time

Location: On-site, Decatur, Alabama

About Huntsville Hospital Urgent Care

Huntsville Hospital Urgent Care, with nine locations in Alabama, is an affiliate of Urgent Team, one of the largest independent operators of urgent and family care centers in the Southeast. The Urgent Team Family of Centers provides quality and affordable family healthcare at more than 80 locations under eight brands.

Our convenient, walk-in centers provide a range of healthcare services including treatments for injuries and illnesses, occupational health, and wellness care. The centers are open seven days a week: Monday through Friday, 8 a.m. to 8 p.m., Saturday, 9 a.m. to 5 p.m., and Sunday, 1 p.m. to 5 p.m. Additionally, all Huntsville Hospital Urgent Care centers are Accredited Care Centers – a designation from the Urgent Care Association which recognizes the company’s commitment to safety, quality, and scope of services.

Job Summary

The Medical Receptionist will be responsible for greeting patients, activating patient files, and providing support to patients and medical staff. Our full-time team members work a rotating 36-40 hour/week schedule, consisting of 12-hour weekday shifts and every-other weekend. Our PRN (per diem) team members are scheduled on an as-needed basis.

Key Responsibilities

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.

1. Welcome all patients and visitors by greeting them in person, answer inquiries, and direct them through the registration process.
2. Answer multi-line phones, file, fax, scan documentation, and complete daily patient callbacks.
3. Check in and discharge patients, assist clinical staff, and close the office at the end of each shift.
4. Collect all insurance information, verify patient demographics, process payments, post patient balances, and complete phone sheets.
5. Maintain a neat and clean work environment and professional appearance.
6. Adhere to all relevant health and safety procedures.

What's Required?

• High school diploma or equivalent
• Knowledge of basic computer software and the ability to learn electronic medical records
• Prior experience in a medical office setting

Full-Time Benefits Include:

• Competitive Salary
• Medical, Dental, and Vision Options
• Retirement savings plans
• Paid Time Off
• And MORE!

PRN Benefits Include:

• Competitive Salary
• 401K plan with company contribution
• No-Cost Office Visits and generous discounts on some billable services