Medical Receptionist at CareerNation Mount Kisco, NY

Itlearn360; Village/Town of Mount Kisco (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in healthcare services is seeking a Medical Receptionist in Mount Kisco, NY. The role involves managing front desk operations including patient service, insurance verification, and ensuring a professional environment. Ideal candidates will have a high school diploma and experience in a customer service role within a medical setting.

Qualifications

• Minimum of two years’ experience in customer service, preferably in a medical practice environment.

Responsibilities

• Provide quality customer service to patients and visitors.
• Verify and update patient account information.
• Work with Insurance Verification team for accuracy.

Skills

Customer Service

Communication

Attention to Detail

Education

High School Graduate

Job description

Medical Receptionist job at CareerNation. Mount Kisco, NY.

Position Overview :

Responsible for ensuring customer service and the front desk processes of registration, scheduling and payment collection are to standards operationally and financially.

Essential Duties and Responsibilities (including but not limited to the following) :

• Provide quality Customer Service to the patients and visitors courteously and promptly.
• Verify and update patient account information according to Front Desk policy and procedures.
• Works routinely with the Insurance Verification team to maintain knowledge of Insurance and to ensure accuracy of information is being entered.
• Follow the Cash Security policy and procedures according to uidelines.
• Maintains work area and patient waiting room routinely and in a neat and orderly manner.
• Maintain knowledge of individual physicians scheduling requirements and preferences.
• Uphold a professional image and environment at the front desk within CAREMOUNT MEDICAL.
• Provide patient support and respond to requests for information in a courteous and timely manner.
• Demonstrates effective communication strategies reflective of the needs of all patients, including those from vulnerable populations
• Performs related work as required.
  

Qualifications and Education:

High School Graduate and minimum of two years’ experience in Customer experience, preferably in a medical practice environment.