Medical Receptionist - Arlington, VA

Rehabmma; Arlington (VA); On-site; USD 30,000 - 45,000; Full time

Job summary

A physical therapy clinic in Arlington, Virginia is seeking a Full-Time Medical Receptionist to join their patient-focused team. The ideal candidate will manage front desk operations, greet patients warmly, and ensure efficient administrative support. Key qualifications include a high school diploma and at least one year of relevant experience, with a focus on excellent customer service in a busy environment.

Benefits

Health insurance

Dental insurance

Vision insurance

Paid Time Off (PTO)

Holiday pay (6 National Holidays)

Retirement plan

Bonuses

Opportunities for growth

Qualifications

• 1+ years of front desk or administrative experience in healthcare.
• Familiarity with physical therapy terminology and procedures preferred.
• Strong communication, organization, and multitasking skills.

Responsibilities

• Greet and check in patients in a friendly manner.
• Schedule and confirm physical therapy appointments.
• Verify insurance coverage and collect co-pays.

Skills

Customer service

Typing proficiency

Multitasking

Communication

Organization

Education

High school diploma or equivalent

Tools

EHR/EMR systems

Microsoft Excel

Canva

Job description

MMA & Sports Rehab is seeking a warm, professional, and organized **Full-Time (Hourly) Medical Receptionist** to join our busy and patient-focused **physical therapy clinic**. You will be the face of our clinic, responsible for creating a welcoming environment while efficiently managing front desk operations The ideal candidate is detail-oriented, tech-savvy, and enthusiastic about promoting patient engagement and clinic growth.

Qualifications:

• High school diploma or equivalent (required)
• 1+ years of front desk or administrative experience in a physical therapy or healthcare setting
• Familiarity with physical therapy terminology and procedures (preferred)
• Experience with EHR/EMR systems (e.g., WebPT, Clinicient, Prompt) is a plus
• Proficiency with Microsoft Excel is a plus
• Experience using Canva is a plus
• Strong communication, organization, and multitasking skills
• Compassionate and professional demeanor
• Ability to thrive in a fast-paced, team-oriented environment

Responsibilities:

• Greet and check in patients in a friendly and professional manner
• Schedule and confirm physical therapy appointments
• Answer phones, respond to inquiries, and relay messages to staff
• Verify patient insurance coverage and handle pre-authorizations
• Collect co-pays and maintain accurate billing information
• Manage patient records and ensure compliance with HIPAA regulations
• Assist in drafting marketing emails, newsletters, and promotional materials for patients and clients
• Perform clerical duties, such as taking inventory, answering the telephone, or taking messages
• Assist patients with paperwork when necessary
• Perform light housekeeping duties to maintain cleanliness and appearance of the clinic

Skills

• Great customer service skills
• Typing proficiency
• Ability to multi-task in a busy environment
• Experience using Canva is a plus

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid Time Off (PTO)
• Holiday pay (6 National Holidays)
• Retirement plan
• Bonuses
• Opportunities for growth in a dynamic healthcare setting

High school diploma or equivalent (required) 1+ years of front desk or administrative experience in a physical therapy or healthcare setting Familiarity with physical therapy terminology and procedures (preferred) Experience with EHR/EMR systems (e.g., WebPT, Clinicient, Prompt) is a plus Proficiency with Microsoft Excel is a plus Experience using Canva is a plus Strong communication, organization, and multitasking skills Compassionate and professional demeanor Ability to thrive in a fast-paced, team-oriented environment