Medical Receptionist - Algonac - full time

Community First Health Centers; Michigan; On-site; USD 30,000 - 45,000; Full time

Job summary

Community First Health Centers is seeking a Medical Receptionist to join their team in Algonac, MI. This position involves providing exceptional customer service to patients, managing clerical tasks, and supporting clinic operations in a friendly and fast-paced environment. The role offers a comprehensive benefits package and a chance to be part of a dedicated healthcare team committed to improving community health.

Benefits

Excellent Health Insurance

Company Paid Disability Coverage

403(b) Thrift Savings Plan

Generous Holiday and Vacation Time

Professional Growth Opportunities

Qualifications

• Previous office experience preferred – at least one year.
• Experience/understanding of medical terminology.
• Must maintain Basic Life Support certification.

Responsibilities

• Answer incoming calls and assist with patient questions.
• Collect and update patient information.
• Verify insurance information and manage appointments.

Skills

Customer Service

Detail Oriented

Problem Solving

Interpersonal Skills

Computer Proficiency

Education

High School Diploma or equivalent

Job description

Are you looking for an amazing opportunity to 'make a difference'??
Are you committed to providing excellent customer service in every interaction??
Then look no further…...

Community First Health Centers is currently looking for an exceptional Medical Receptionist to join our team at our Algonac medical facility. The ideal candidate for this role will enjoy a fast paced enivornment and will be a friendly, motivated and flexible team-player.

Under the supervision of the Medical Clinic Practice Manager, you'll provide initial and subsequent support to the medical clinic operations. This is done by performing clerical functions including collecting and updating patient identification, financial and personal information, answering the telephones and patient questions. This position will be located out of our Algonac, MI medical facility located at 555 St. Clair River Drive.

Daily responsibilities of our Medical Receptionist may include:

• Politely answer the incoming calls, screening and/or forwarding when necessary
• Politely greet all clients, assist with questions, concerns, check-in/out, payments, printing of visit summary and return to work/school documents as needed
• Make and/or adjust client appointments accurately
• Enter, update and/or verify client account information accurately in computer system
• Effectively and efficiently triage
• Scan forms into electronic medical record (EMR) system as necessary
• Verification of client insurance information, verification of identity and obtain signatures when needed
• Educate and enroll clients in our patient portal
• Complete billing 'jellybeans' in our EMR timely to reconcile any billing errors
• Follow and complete office opening/closing procedures including daily receipts, cash and credit balances
• Promote and maintain awareness of Agency programs, services and activities
• Attend and participate in meeting(s), seminar(s), workshop(s), conference(s), etc. as needed/approved
• Sign for deliveries paying special attention to any that may require refrigeration
• Other duties as assigned

Why work for Community First Health Centers?

We offer a competitive compensation and benefits package including;

Bi-Weekly Competitive Pay

Excellent Health Insurance through Blue Cross Blue Shield of MI with low biweekly premiums and no exposure to a deductible or coinsurance

Dental coverage provided by Delta Dental of Michigan

Vision coverage provided by Pacific Life

100% Company Paid Short Term Disability Coverage, Long Term Disability Coverage and Life Insurance & AD&D Insurance

403(b) Thrift Savings Plan; 2% (up to 7%) annual salary employer contribution whether you participate or not!

Generous Holiday, Vacation and Personal time

Professional growth opportunities/cross training

Employee Recognition and Assistance Programs

Community First Health Centers: Improving the quality of life for our community!!

Position Requirements

• High School Diploma or equivalent
• Previous office experience preferred – at least one year
• Experience/understanding of medical terminolog
• High level of analytical and problem solving abilities
• Detail oriented, dependable always with a positive and proactive attitude
• Excellent interpersonal and customer service skills, to effectively and tactfully deal with a diverse group of patients, staff, customers and community groups
• General computer proficiency
• Must maintain Basic Life Support certification

Full-Time/Part-Time Full-Time

Location Algonac

About the Organization Community First Health Centers is a non-profit, Federal Qualified Community Health Center. We have been providing health care services through our nation's health center program since 1975. We service Macomb and St. Clair counties with offices in Algonac, New Haven & Port Huron. While our focus will always be on the underserved, our doors are open to the entire community in which we practice. Our mission is to provide high quality, patient centered health care that is respectful, compassionate and accessible to all members of our community. Our care is customized to each patient and offered in a 'patient first' atmosphere with exceptional customer service.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.

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