Medical Receptionist

MultiCare Health System; Washington, Lakewood (District of Columbia, CO); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in healthcare is seeking a Medical Receptionist to be the first point of contact for patients. This role involves managing front office duties, providing excellent customer service, and ensuring smooth operations within the clinic. The ideal candidate will possess strong clerical skills and have a professional demeanor, as they will interact with patients, families, and healthcare professionals daily. Join a supportive team that values growth and recovery-oriented treatment in a dynamic and rewarding environment.

Benefits

Medical Benefits

Dental Benefits

Retirement Benefits

Paid Time Off

Qualifications

• Minimum one year of clerical/receptionist experience or six months in a medical setting.
• Post high school office procedures preferred.

Responsibilities

• Greet patients and assist with scheduling and registration.
• Handle charge entry, payment posting, and cash reconciliation.

Skills

Customer Service

Clerical Skills

Office Procedures

Education

High School Diploma

Medical Office Assistant Certificate

Job description

About Greater Lakes Mental Health

Greater Lakes Mental Health is a key component of MultiCare's Behavioral Health Network, providing mental health and substance use disorder treatment for over 10,000 individuals annually across Pierce County. Providing services for adults, children, and families with Medicaid coverage, Greater Lakes offers 6 convenient mental health care locations including a 16-bed inpatient facility covering medically necessary voluntary and involuntary services to adults. Our experienced teams, veteran nurses, and robust training plans are designed to support your success and growth in facilitating recovery-oriented and trauma-informed treatment.

FTE: 1.0, Shift: Day, Schedule: Monday - Friday

Position Summary

The Medical Receptionist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic. Duties include variations of, receptionist duties-greeting patients, answering phones and directing calls, assisting patients/families; scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation/balancing, operating several types of basic office equipment, etc. This is an intermediate level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate phone voice. Internal and external contacts include patients, families, co-workers, physicians and the general public.

Requirements

• Post high school office procedures preferred


• Minimum one (1) year of clerical and/or receptionist experience; or six (6) months in a medical setting


• Customer service experience


• Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $20.07 - $28.87 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.